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USA: 1 (888) 878-1777 info@chinatour.com

Login

Sign Up

After creating an account, you'll be able to track your payment status, track the confirmation and you can also rate the tour after you finished the tour.
Username*
Password*
Confirm Password*
First Name*
Last Name*
Email*
Phone*
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* Creating an account means you're okay with our Terms of Service and Privacy Statement.

Already a member?

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Items : 0
Subtotal : $0.00
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Terms and Conditions

Reservation and Cancellation

Reservation:

All travelers’ name spell must shown the same as on travel documents(valid passport) and tickets will be issued under passport names in order to meet TSA, airlines, & local government compliance. Airlines do not allow travelers to change names on tickets after purchase. Incorrect names will constitute a cancellation. Rebooking will be subject to airlines/hotels imposed cancellation penalties.

Payment:

A deposit of $500 per person is required at the time of booking. The remain balance of your booking/tour cost is due 60 days prior to departure date. If payment is not received by the due date, your reservation will be subject to cancellation and deposit will be forfeited or a late payment fee of US$50 per person will be assessed at the sole discretion of China Travel CA, Inc.

If you make the reservation within 60days of departure, the full payment is due upon booking.

Please note a non-refundable airfare deposit is required for selected trips and will be indicated at the time of the booking when applicable.

Please note: For certain special promotion deals, all sales are final and the full payment are required at the time of booking made and the tour package is totally non-refundable and non-transferable.

Modification:

Certain options can be modified after the reservation is made:

1. Optional Tours/Excursions and Airport Transfer Services may be added up/may be cancelled up to 7 days prior to the
departure date after the full payment has been made will result in a 15% fee.

2. Hotel/Room Upgrades may be added up to 45 days prior to the departure date and base on hotels availabilities. After
the reservation has been paid in full, Hotel/Room Upgrades cannot be cancelled and it’s a non-refundable.

3. All entry visa processing service can be added 60 days prior to the departure date.

4.Travel insurance can be added or deleted before the final full payment is made except Golden Plan(Cancellation for Any
Reason required purchase within 21 days of your booking made).

Please note:
• There is a $100.00 per person change/deviation fee for any changes made to a reservation after it has been confirmed.
• Any passenger name change made to an existing traveler on a booking after a reservation has been confirmed will result
in a $100 per person name change fee and is subject to additional airline change and/or cancellation fees. Name
changes may only be made to an existing traveler name on a reservation and are only applicable towards spelling
corrections of the existing traveler name on the reservation. Traveler names on a reservation cannot be changed or
switched from one individual to another.

Cancellation:

Written notice of cancellation must be received by China Travel CA, Inc. either by email, fax or mail. Oral cancellation by phone will not be accepted. Cancelation fee will be assessed per person according to the date we receive and acknowledge your cancellation as follows:

a. USD $100/PP: 120 or more days prior to departure date
b. USD $200/PP: 60-119 days prior to departure date
c. USD $300/PP: 30-59 days prior to departure date
d. USD $500/PP: 15-29 days prior to departure date
e. USD $1000/PP: 3-14 days prior to departure date
f. 100 % of tour fare: Within 48 hours prior to departure date including no shows.

In addition to the above stated cancellation and change charges, the travelers will be wholly liable for any additional cancellation penalty fee or service charges such as airlines, hotels, cruises, trains and/or ground operators that have already been issued or service has been confirmed at the time of cancellation (regardless of number of days prior to departure). China Travel CA, Inc. reserves the right to have the airline tickets issued by us or its authorized agent issue airline tickets immediately upon receipt of your tour payment.
In the event of your travel companion or roommate cancelling the trip, you will be responsible for the additional resultant single supplement charge.

Please note: For certain special promotion deals, all sales are final and the full payment are required at the time of booking made and the tour package is totally non-refundable and non-transferable.

Tour Fare Includes:

Air Transportation:

A roundtrip international economy class air ticket will be included with the tour as per your booking depart & return gateway(intra air ticket(s) may or may not included with the tour, please consult with sales agent regarding the booking/package that you purchased). However, if you choose to early depart or extend the return date, both transfers to & from airport/hotel will not be included.

Travelers purchasing their own USA domestic air add-ons do so at their own risk; China Travel CA, Inc. reserves the right to change international airline used.

For departure gateway cities not listed, please consult your travel agent or China Travel CA, Inc. regarding the US domestic air add-ons or any other country departure gateway cities.

All government taxes/fees and fuel surcharges associated with airline tickets are included and subject to change without prior notice.

Land Only Packages:

Travelers are responsible for all their air segments (unless otherwise specified). Please pay special attention to the dates of arrival and departure, and plan your own air itinerary accordingly. Please check with your sales agent and verify your itinerary for arrival/departure time and cities before issuing tickets. Land only package travelers are responsible for arrival airport transfer (to hotel or meet the group sightseeing spot) and end tour departure airport transfer (from hotel).

Hotel Accommodations:

Hotel rooms are based on two adults sharing one room with two twin beds, double occupancy. Some hotels may have a maximum room occupancy limit. Triple rooms are subject to availability and on request only.

A customer who travels alone is required to pay a single supplement rate. A single room is subject to availability based on prior request at an additional cost.

When the hotel listed in the itinerary is not available, a similar category hotel will be substituted without prior notice.

Meals:

Meals will be provided in hotels, local restaurants, on cruises or on board domestic or international flights as specified in itinerary.

Sightseeing:

While the sightseeing program is specified in the itinerary, its final arrangements will be determined by the local tour escort based on local circumstances which are beyond the control of China Travel CA, Inc. such as weather, acts of God, dangers, incidents at sea, fire, breakdown in machinery or equipment, acts of government or authorities and wars under local condition. However, we will adhere to the original itinerary as accurately as possible.

Admission / Entrance Fees:

All admission and entrance fees are specified in the itinerary.

Travel Protection Insurance Plan:

Recognizing that unforeseen circumstances sometimes require travelers to either cancel, interrupt their vacations, and for your own protection we strongly recommended you to purchase the travel insurance for your own need. You are offered an optional protection travel insurance plan, provided by the 3rd party, at your own expense and travel insurance is non-refundable. For more details, please visit http://chinatour.archinsurancesolutions.com/plans

Tour Fare Does Not Include:

Entry tourist visa processing fee, Passport Application or Re-new fee.
Tips for tour leader, tour guides, driver, bellman and waiters.
Any personal charges such as baggage charges, phone bills, postage, laundry, drinks, etc.
Airfare from your hometown to the gateway city, air ticket tax, airport taxes, tips, any charges levied by local state, federal or national government agencies, meals not mentioned in the itinerary, insurance premiums, charges arising from deviation, any expenses due to delay or changes of schedule, over booking of accommodations, default of any third parties, sickness, weather, strike, acts of God, acts of terrorism, force majeure, acts of government’s civil disturbances, war, quarantine, customs regulations, epidemics, criminal activity or for any other cause beyond China Travel CA, Inc’s control, any personal charges such as visa fee, excess baggage charges, phone bills, postage, laundry, drinks, etc.

Special Request:

If there are any special requests regarding food, hotel rooms, etc. Please let us know at the time of your booking, while we’ll do our best to accommodate your need and please note that such requests can’t be guaranteed.

Travel Protection Insurance Plan:

Recognizing that unforeseen circumstances sometimes require travelers to either cancel, interrupt their vacations, and for your own protection we strongly recommended you to purchase the travel insurance for your own need. You are offered an optional protection travel insurance plan, provided by the 3rd party, at your own expense and travel insurance is non-refundable. For more details, please visit http://chinatour.archinsurancesolutions.com/plans
Again, we strongly recommend you to purchase necessary travel protection plan on your own need.

General Conditions:

Tour fares:

All tour fares are in US dollars. When the total number of tour members should fall below 10 persons, China Travel CA, Inc. reserves the right to cancel the tour, and the tour cost will be fully refunded.

Price Guarantee:

Your tour price is guaranteed once China Travel CA, Inc. has received your full payment. Only flight schedule changes which require additional nights and cost to be added to the package will result in an assessment to each passenger.

Unused Tour Portion:

Any unused tour feature either on air transportation or land arrangements including but not limited to optional excursions/tours/meals, hotel accommodations and upgrades are non-refundable, non-transferable, or exchangeable.

Baggage:

Baggage is at the owner’s responsibility throughout the tour, we assume no liability for loss or damage to baggage or delay of baggage in transit to and from or while on a tour. Generally, baggage allowance varies from airlines to airlines. For up-to-date baggage allowance restrictions, always check with the appropriate airline for the latest regulations. Baggage allowance varies by airline and is subject to change at any time. Some airlines may impose additional charges if you choose to check in any baggage. Please contact your airline or refer to its website for detailed information regarding your airline’s checked baggage policies prior to departure. Excess baggage charge and insurance is the traveler’s responsibility.
Due to the bus space limitations and for your travel convenience, we strongly recommend one check-in luggage and one small hand-carry item per person.

Passport:

All travelers’ passports must be valid for at least 6 months from the return date of the trip, and at least 2 visa blank pages must be available. Please consult with your travel agent or local Embassy/consulate if you are holding a non-US passport.

Visa:

Please consult with the your travel agent or Embassy/Consulate of the country if tourist visa is required to which you will be traveling to. It is the responsibility of the travelers to obtain required visas in a timely manner prior to the trip departure.

Visa requirements may change at any time. Please check with the Embassy or Consulate of the country which you will be traveling to.

Please note if you choose to purchase our services to obtain a visa, your reservation must be paid in full before we can begin processing your visa. The visa fee is non-refundable. And China Travel CA, Inc. is not responsible if you are denied a entry Visa for any reason.

China Travel CA, Inc. is not responsible when you are denied entrance for any reason at foreign country, even if you hold a valid passport and a valid entry visa.

For non-US passport holders, please consult with the relevant embassies directly in regards to visa requirements. The traveler accepts full responsibility for obtaining all necessary documents, visas and permits prior to the tour departure, and is solely responsible for any adverse consequences resulting from missing proper documentation. Other requirements and fees may be applicable for non-US passport holders.

Deviation or Change fee:

Deviation is subject to availability. In addition to the airlines, hotels, or transfer surcharge, there is a service charge of $100 per person for any deviation from the tour. After documents or tickets have been issued, no change is permitted.

China Travel CA, Inc. reserves the right to exclude any passenger as a tour member, when such person’s health, mental condition, physical infirmity or general deportment impede the operation of the tour or the rights, welfare or enjoyment of other tour members. Any unused tour features are not refundable, exchangeable nor transferable.

Shopping:

Certain shopping stops(some tour packages are included)during the tour have been arranged. Although our tour escorts/tour leaders/tour guides are happy to assist you with any shopping need while on tour, we do not take any responsibility for any items purchased at shops on the tour. Any after sales correspondence must be between the travelers and the shops. You are strongly advised to observe US Customs restrictions when bringing home any goods from tour (https://www.cbp.gov)

Single Supplement Fee:

Prices are per person based on double occupancy. A single supplement fee will apply for solo travelers. In the event of cancellation by your travel companion or roommate, you will be responsible for the additional resultant single supplement charge.

Young Travelers:

Travelers who are less than 18 years old on the departure date must be accompanied by an adult. For any special requirements regarding airline tickets for children, contact your airlines directly. Due to heightened security, many countries have adopted practices to prevent international abductions of children. If a child will be traveling with adults other than the parents or with only one parent, it is recommended that a notarized letter be written by the parents or non-traveling parent granting authorization to travel, including the dates of travel. We suggest that you also contact the appropriate consulate and airlines because they may have additional requirements.

Charge for Children:

For Children 11 years and under(no extra bed) the cost is 80% of a regular adult price(applicable for regular tour packages). For promotion tour package, child fare will be the same as adult and no extra bed will be provided (no child discount tour fare will be provided).

Children 12 and older at the time of travel will be charged at the regular adult price.

Infants under 2 years, please consult your travel agent for the tour fee and purchase a package for infant during business hours. Packages for infants cannot be booked online.

Health:

China Travel CA, Inc. recommends that travelers be in good health. Please consult with your physician regarding your wellness and ability to travel long distances. Some of our tours incorporate active elements such as ingress and egress from buses and vessels, walking long distances, or sightseeing; you are responsible for familiarizing yourself with the level of activity that will be involved in your tour. Any existing physical or mental illness, disability, pregnancy or any other condition which may create a health hazard for yourself or others during the tour which you may require special medical attention or special accommodation during the tour must disclose to China Travel CA, Inc. at the time of reservation (or at later time when you become aware of such a condition)for a determination of what assistance we can reasonably provide. We will make reasonable efforts to accommodate the special needs of disabled participants. but is not responsible for any denial of services by carriers, hotels, restaurants, or other suppliers. We regret that we cannot accommodate you if you have special needs for ordinary daily activities, such as walking and dining. In no instance will our Suppliers or we physically lift or assist you on to or off any vehicles. If we cannot accommodate your special needs, you must be accompanied by a qualified companion who will be responsible for independently providing the needed assistance. China Travel CA, Inc. reserves the right decline acceptance of anyone we consider unsuitable due to fitness level. We also reserve the right to remove you from the Tour, at your own expense, if your condition is such that it could create a hazard to you or others, or otherwise impact the enjoyment of other passengers.

Participation In and Conduct During The Tour:

You are responsible for respecting the authority and following the directions of the Tour Guide and the laws of the countries in your Itinerary during a tour. We may exclude you from participating in all or any part of the tour if, in our sole discretion, your condition or behavior renders you unfit for the tour or unfit for continuation once the tour has begun. Unfitness may include, without limitation, any behavior that, regardless of its cause, is inappropriate or offensive or interferes with the delivery of tour services or may constitute a hazard or embarrassment. In such case, our liability shall be strictly limited to refund of the recoverable cost of any unused portion of the tour. Should you decide for any reason not to participate in certain parts of the tour or use certain goods included in the tour, no refunds will be made for those unused parts of the tour or goods. You agree to indemnify and hold us harmless from and against any costs, damages, losses or liabilities arising out of (a) the actions or omissions of any minors traveling with you and (b) if you checked the box indicating that you are signing on behalf of yourself and your traveling companions, your companions’ claims that you were not authorized to agree to this Participant Agreement on their behalf.

Client Privacy:

China Travel CA, Inc. will not discuss or disclose any details of our client’s personal or trip details with any third party other than the client’s authorized travel partner on the reservation, the airlines, hotels, land, cruise operators, and any relevant third party suppliers.

Shopping:

Our tour escorts are happy to assist you with any shopping needs while on tour. However, we do not take any responsibility for any items purchased at shops on the tour. Any after sales correspondences must be between the customers and the shops. You are strongly advised to observe US Customs restrictions when bringing home any goods from tour (see www.cbp.gov).

Typing Error:

China Travel CA, Inc. is not responsible for any typographical or printing errors, omissions or unintentional misrepresentations made on the website.
Please review the terms and conditions prior to booking.