Dear Carolyn,
My son and I returned this past Saturday from our 9 day China tour. I would like to let you know that everything was fantastic! Our guides, Jing in Beijing and Tiffany in Shanghai were both wonderful. The hotels were all great, and the meals were very good. We had a truly wonderful time. Couldn't ask for anything more. Thanks to you and China Travel our time in China was truly unforgettable.
Sincerely,
Richard Rounke
Client Information: Richard R
TOUR CODE: 13LS7-D0427A
Tour Route: Beijing-Xi'an-Shanghai-Suzhou-Hangzhou
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Hello Carolyn
My wife and I returned from the China tour.
It was a great trip. It will be a lasting memory.
The whole trip was well planned. The guide was professional and knowledgeable.
I learned a lot of history. I was amazed by the China's rich history. Next time I hope to see the natural scenic beauty of China.
Thank you for a wonderrful trip.
Best regards,
Sung Soo Kim
Client Information: Sung Soo Kim
Location: Irvine, California
Tour Code: 13TZ1-D0423B
Tour Route: Beijing-Xi'an-Shanghai-Suzhou-Hangzhou
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Dear Fiona:
We'd like to thank you profusely for making this China Trip, a wonderful and memorable of our lifetime experience! You always responded with a big smile to all my queries before our departure. Here is below my sincere and honest expression of what I felt about this trip! Please share with your colleagues.
The schedule and all arrangements worked perfectly and as planned. In the 10 days we were in China, we feel as though we had seen the entire China, as we had experienced with greatest joy at the Beauty and History of Tiana Men Square, Forbidden City, Great Wall of China, Art Museums, Pearl and Jade Factories, Silk and Tea factories, Needle factory, Terra Cota Warriors, City Wall of Xian, Boat Ride, West Lake, Local Bazaars and Rickshaw Ride, Dining in a local Chinese House, ......,
AND THE LIST GOES ON AND ON ....
Luxurious Five star Hotels' service, Excellent Breakfasts, Special Peking Duck Dinner, 17 varieties of Dumplings Dinner, the Extra-ordinary Tang Cultural Dance and Song Show, the mesmerizing ERA - Intersection of Time Show, the sky-scrapper Buildings of Shanghai - the Financial Capital, called "The Wall Street of China", the construction of world's tallest "Shanghai Tower" with 178 Floors, and the Incredibly fast High-Speed Magnet Train Ride at 431 km/h, that we enjoyed at the last phase of our Grand Tour!!!!!
The English speaking Tour Guides Michael in Beijing, Sam in Xian, and Frank in Shanghai were very knowledgeable and spoke good stylish English, cracking nice jokes! They explained everything very well and polite all the time. They never compelled us to buy any items while shopping, but encouraged the bargaining skills very much.
The A/C coach bus service and drivers were excellent, providing more mineral water bottles whenever needed; and stopped for toilet on the freeway at our request. But need to mention this: the three bus rides to Suzhou, Hangzhou and back to Shanghai were little tiresome!!
We went as a group of 38 from JFK New York - came from NC, NJ, DC, SC, Texas, Vermont ,Massachussets, Connecticut...., to say the least! We were 9 Indians in this group.
No words to describe the Beauty and Splendor of each and every place of our visit! GGG-RRR-EEE-AAA-TTT!!!
Hey! What a wonderful and unforgettable China Tour, a lifetime experience of mine!!! I never thought this would be such a great fun to go with this group! I would Boldly Recommend this Chinatour.com to all my friends/relatives! Please inform me the special deals like this one!
Thank You, once again, Fiona!!!
Best Regards
Client Information: Prof. Durai S, Princeton, NJ
Tour Code: 13TZ1-D0418F
Tour Route: Beijing-Xi'an-Shanghai-Suzhou-Hangzhou
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Fiona,
Thanks you for all your help making our vacation a success.
Everybody on the tour became very closed and we all have fun. All the tour guides (Michael, Sam, and Frank) made thing very smooth for us and were great.
Thank you,
Client Information: DAVID.N
Tour Code: 13TZ1-D0418F
Tour Route: Beijing-Xi'an-Shanghai-Suzhou-Hangzhou
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Dear May,
I want to say thank you for the great trip and the prefect organization we had! Everything worked well and we loved our guides Richard (Beijing), Jerry (Xi'an) and Cindy (Shanghai). We also loved the country and the friendly people and came back with a pile of videos and pictures to share and preserve those precious moments. I hope to go back with my husband.
I will pass your info along to any friend who wants to visit and certainly advertise the wonders of the country.
Thanks for your patience while organizing
Best
Assia
Client Information: Assia S.
Tour Code: 13IND-D0323B
Tour Route: Beijing-Xi'an-Suzhou-Hangzhou-Shanghai
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Hi Fiona!
We wanted to let you know what an absolutely amazing time on our trip. It exceeded our expectations on every level!!!! This was a trip I have wanted to make my entire life and it was a dream come true :)
We will certainly recommend your company to anyone we can.
Thank you again for everything!
Client Information: Angi and Lou F.
Tour Code: 12GBC12-D0325A
Tour Route: Beijing-Xi'an-Guilin-Shanghai
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Hello Fiona,
I'd like to give you a brief feedback related to our trip:
1- The first one is an acknowledge to one of the best tour guide that I have known.. Peter in Shanghai.. My congratulation to Chinatour.com for having this kind of person in its team.
2- Organization - Excellent
3- Hotels - Excellent
4- Tours - Excellent (a little poor in Hong Kong)
5- Air China - Excellent
6- Chinatour.com - Excellent
Congratulations for being one of the best..
Best Regards,
Client Information: José A
Tour Code: 13OP6-D0325F
Tour Route: Beijing-Suzhou-Hangzhou-Shanghai-Hongkong
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Fiona,
Please forward this to whoever needs to read it. Thank you.
Feb 10 - 22, 2013 My husband and I with my brother and his wife went to China. I think it was the best trip I have ever had in my life.
Our tour guides were Michael in Beijing, Jerry in Xi'an and Frank in Shanghai. And Fiona planned our trip she answered all my questions (and there were a lot of them) very quickly.They were the best! They went above and beyond in every way. Every day of the trip just kept getting better and better. The should get a promotion!
I learned soooo much. Did you know that the Forbidden City in Beijing has the same floor plan as Moses Tabernacle in the wilderness? Well I know, I was there! giggle! giggle!
I almost cried in Xi'an at the Terra Cotta soldiers because I couldn't believe I was really there!
The airplane trip was long! The bathrooms were dirty. The food was good but it wasn't what we ordered. Jeff has a lot of food allergies. We got there safely! It was worth it.
The Hotels were beautiful! But my curling iron wouldn't work because the adapter that I brought didn't fit. Really not a big deal.
I really should have bought more souviners. Don't know what I was thinking. Guess I'll just have to go back! laugh out loud.
Thank you so very much!
Client Information: Diane and Jeff S.
Tour Code: 13LS6-D0211A
Tour Route: Beijing-Xi'an-Suzhou-Hangzhou-Shanghai
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Carolyn ,
The trip to China on February 10th was wonderful. Lilly and I enjoyed ourselves very much. Wanted to thank you. Every part of the trip went smooth. The guides were the best. Accommodations, food, etc. was also great. The tours were excellent. Thank you so much for all of your help in arranging for us to go to China. I will certainly recommend your company to family and friends wishing to go to China. Blessings, Jean and Lilly T Client Name: Jean & Lily T TOUR CODE: 13LS7-D0211B Route: Beijing Shanghai Suzhou Hangzhou
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MayLin,
Sorry this has taken so long to let you know how wonderful our trip with ChinaTour.com was !!! We had the time of our lives. The three tour guides, Lott, Fearless Frank and Sean were amazing. The hotels were beautiful and the Chinese people very warm and friendly. Would love to have the opportunity to travel again to China and we hope we do. Thank you for keeping us informed and the wonderful trip.
Thank you,
Patricia and David W
Tour Code: 12GP4-D0107A
Tour Route: Beijing-Suzhou-Hangzhou-Shanghai-Hongkong
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Hello May,
I just wanted to thank you for helping me throughout the process of this tour. The tour to Beijing and Shanghai was absolutely amazing. I can't wait to tell my family and friends, not to mention, return for another tour myself. Hopefully, my husband will be able to go with me this time.
I would also like to give our tour guides some recognition. Our tour guide in Beijing Ivy (aka Dragon Lady) was just wonderful. She provided so much information about Beijing and she made the tour very pleasant and fun. Se helped us in so many ways. Our tour guide in Shanghai, Peter Wu was so adorable. He was super friendly and had so much knowledge about his home town. He taught is a lot and went out of his way to help us with whatever we needed. We absolutely adore Peter and Ivy. Thank you for placing them with us.
I would highly recommend China Tour to anyone who would like to visit China. Your company with all the staff has made our trip such a wonderful experience and we than you from the bottom of our hearts.
Gina and Lieu N
Tour Code: 13OP5-D0215A
Tour Route: Beijing-Suzhou-Hangzhou-Shanghai
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Fiona,
Thank you for one of the most amaizing experience i have ever had, i want to tell you that the firsts tour guide were excelent but i dont have words to describe you how was frank, the tour guide fron Shanghai, he make to me and to all the group the trip better, he was amaizing, excellent, perfect.
Really i want to repeat next year the trip with my kids and some friends from mexico, let me know when you have promotions like i take, all of our group we want to make india and africa if you have some good deals let me know. And please my thanks to all the people who works in this trip and to frank the tour guide fron Shanghai, if i return to china i will ask for him to be with us.Thanks.
Client Information: Denisse. S.
Tour Code: 13LS6-D0211A
Tour Route: Beijing-Xi'an-Suzhou-Hangzhou-Shanghai
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Dear Fiona,
I enjoyed the tour to China very much. All three tour directors were excellent. They made the trip extra fun and kept everything running very smoothly. The hotels and service were top notch. The bus, we took from Shanghai to Suzhou and Hangzhou, was very clean, the driver was very professional, but the bus itself needed a little work (shock absorbers I think) The ride was really bumpy.
Rooming with Thavone turned out very well. She is a dear and made the trip much more very interesting than it would have been without her. In fact, the whole group got along very well and I'm sure everyone enjoyed the trip as much as I did.
I came back with a very positive feeling for China and her people. The challenges China faces in the future are great due to quick industrialization of the nation such as smog, traffic, education, social services, and placing people with a rural background in crowded tiny, expensive apartments.
Client Information: Linda.W
Tour Code: 12GP4-D0107A
Tour Route: Beijing-Suzhou-Hangzhou-Shanghai-Hongkong
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Dear Fiona,
We greatly enjoyed our trip to China with China Tour.
Our guides were excellent. Very knowledgeable and friendly. We especially loved Qui (Chi? not sure of the spelling), who is always pleasant and willing to go above and beyond the call of duty.
The places we visited were fantastic.
The food was very nice. We enjoyed the various places we ate at.
The hotels you selected were fabulous. Certainly traveling in the off season, I'm sure makes these five star hotels more affordable. Good pick. The hotel in Hong Kong had great location, the best by far.
Client Information: Fredda.O.
Tour Code: 12GP4-D1207C
Tour Route: Beijing-Suzhou-Hangzhou-Shanghai-Hongkong
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Hi Carolyn,
I've been meaning to email you to tell you how much we enjoyed our china trip! Things were really busy right when I got back, but this week has been slow for me at work because of Chinese New Year! Do you celebrate? I hope you got to enjoy some time off.
We had such an amazing time on our trip! We had so much fun and I can't believe how much we got to see! The silk factory that we went to see was actually a factory that we work with often at my company in New York City!! i had no idea. It was really funny to find after.
Well, i hope you had a nice Valentine's Day, and a happy Chinese New Year! I just sent you a little something today to thank you for all your hard work in booking and scheduling our trip. I hope my friend and I can do another one sometime.
Thanks!
Jenna
Client Information: Jenna H from New York, NY 10016
Tour Code: 13LS5-D0111
Tour Route: Beijing-Suzhou-Hangzhou-Shanghai
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Dear China Tour Staff:
I just returned from my 7 day tour of Beijing, Suzhou, Great Wall, Hangzhou and Shanghai. The air transportation was great. The bus drivers were outstanding. The hotels were fabulous. The food was very good. The itinerary couldn't have been any better. The tour guides (Jinj Xu) in Beijing and (Qi) in Shanghai were the best ever and I have travelled to 77 countries around the world. I also want to acknowledge May Lin who was so helpful with the booking process for the tour. It was truly a great value and a great tour. I will be happy to recommend China Tour.com/China Travel.
Thank you,
Larry M
Tour Code: 13LS7-D0211B
Tour Route: Beijing-Suzhou-Hangzhou-Shanghai
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Hi Carolyn,
I am back from the trip and wanted to let you know that Jing and Qi were outstanding tour guides in every way. They were courteous, patience and fun to be with. They became part of our extended family. I wanted to let China Tour know that in Shanghai only 5 of us wanted to go to the optional acrobat show. Qi figured it out and I'm sure it was at extra expense for the company. I want you to share with your owners that we really appreciated her customer service. She went above and beyond to make sure that we were satisfied. You have also done a great job in the planning of the trip. I would recommend your company to my friends anytime!
Thank you for all your help and for a great experience in China.
Jana Miller, Ed.D.
Client Information: Jana M
Client Location: Quaker Town, PA 18951
Tour Code: 13LS7-D0211B
Tour Route: Beijing-Suzhou-Hangzhou-Shanghai
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Hi Fiona
I really enjoyed the trip. The food and hotels were amazing and the tour guides were very knowlegeable and helpful. I would definitely travel again with you.
The only things that were a problem for me was the lengthy time to travel from Shanghai to Hong Kong - we lost a whole day just on the fights. I would also have loved to go to Xian.
All in all, it was a wonderful time and I'm really glad we went with ChinaTour.com Thanks for your help.
Client Information: SHYAMALA.T
Tour Code: 12GP4-D1207C
Tour Route: Beijing-Suzhou-Hangzhou-Shanghai-Hongkong
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Carolyn
They loved it!!!
The kids had a FANTASTIC time! They were so excited to tell me everything at once, they talked all the way from the airport to home. Now they are asleep - it was a whirlwind tour of parts of China.
Both were thrilled to "conquer" the Great Wall, and I was thrilled to learn my son Doug helped one older woman reach the top. Who knew he could be so chivalrous?
They were too tired to show me what they bought or the photos they took, but tomorrow will be soon enough. They were healthy the whole time! Nothing made them feel sick! The loved the food! They loved the special events!
Thank you, thank you, thank you, Carolyn. This has been the highpoint of their lives! This was the most FANTASTIC TOUR! January is perfect! They said no crowds. Forbidden City was EMPTY! - it was empty for special dignitaries, but the tour guide got your group in anyway. Wonderful! That's it for tonight. I go look at their sleeping faces, then go to sleep myself. Thanks always!
Mary P
Client Information: Mary P
Tour Code: Tour Code: 13LS4-D0118A
Tour Route: Beijing-Suzhou-Hangzhou-Shanghai-Hongkong
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Hi Fiona:
What a neat trip. I was pleasantly surprised with the entire experience. For the cost, the hotels were well beyond my expectations and there was more then enough food and opportunities/attractions. If anything, I think that the time in Beijing is too jam packed. I was super tired at the end of each day. Peter did a bit of a better job giving us some time to wander on our own, shop a little, etc. Both Michael and Peter were wonderful tour guides, very professional and helpful above and beyond need. I LOVED that Peter helped 12 of us schedule foot massages. That was a fun and relaxing experience.
Things that could have been a little better....
-I think that the tour guides think that they must talk all of the time to us when on the bus. I would have been ok with a little more quiet time on the longer rides.
As I said, I was pleasantly surprised by the whole experience. I will refer people to Chinatour.com for sure.
Client Information: JENNIFER.K.
Tour Code: 13OP5-D0127B
Tour Route: Beijing-Suzhou-Hangzhou-Shanghai
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Fiona,
The trip went very well. Our two guides, Michael and Peter were excellent. They knew the history of the locations visited and were flexible in making stops with our tour group. There was a true concern for the welfare of the members of our tour group. Hotels booked were excellent with well stocked breakfast buffets offering a wide variety of choices. Group lunches were both good and not so good. Group dinners were good.
Flights were on time. I would recommend this tour to other travelers and friends.
Client Information: James.K.
Tour Code: 13OP5-D0127B
Tour Route: Beijing-Suzhou-Hangzhou-Shanghai
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Fiona,
We could not be happier about the tour. It was incredible. Both Lily (in Beijing) and Xi (in Shanghai) were incredible guides, the hotels were the best we have ever stayed in, the transportation was amazing, and the planned trips could not have been better. We were very pleased with what was planned for us. Even though it was extremely cold while we were there and there was terrible air pollution, we could still see the beauty of the cities and the country. We were very impressed by the buildings and technology. But it was the price of the trip that so amazed us and pleased us. We actually sent you two more customers who are on the same trip right now because we were so excited about the trip.
If you have any questions about what I have said, please feel free to contact me again. If a trip like this comes along again, I am sure we will not hesitate to take it. Thank you for all of your wonderful help.
Client Information: Lana. S.
Tour Code: 13OP5-D0111D
Tour Route: Beijing-Suzhou-Hangzhou-Shanghai
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Dear Fiona,
We really enjoyed our trip to China.
It exceeded my expectations! We were so well taken care of.
I had never been on a tour before so the long days of the schedule really exhausted me, especially in Beijing.
Our tour guides were fantastic! They were very accommodating and helpful!
The hotels were wonderful too! I didn't eat much of the food because I have stomach issues but there was plenty of food each meal.
It seemed like there was way too much food for all of us to eat. Michael told us that nothing goes to waste so I am hoping that the food was able to be taken home with the servers, at least.
Thanks again for all your help in preparing the trip and thanks to everyone behind the scenes who helped it go smoothly.
A big big thanks to Michael and Peter Wu.
Client Information: Meghan.B
Tour Code: 13OP5-D0127B
Tour Route: Beijing-Suzhou-Hangzhou-Shanghai
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Hello Carolyn,
I just wanted to let you know how wonderful this trip was! Frankly, for the price, I had pretty low expectations. My fellow travelers had the same impression. Boy were we surprised!
The hotels were not only 5-star - I think a few of them were 10-star! Beautiful and luxurious. The guides were excellent as were our bus drivers. I was concerned about the food because I am not very adventuresome when it comes to food, but most of it was really delicious. The dishes I did not care for were just because I don't care for that particular item (eggplant).
We were wondering if the Chinese government may have been subsidizing the trip since we couldn't figure out how any company could possibly offer this trip for such a low price and not lose money.
Your help with the Visa and other logistics was so helpful and easy to do.
Again, the trip was absolutely terrific!
Marilyn F
Client Information: Marilyn F
Tour Code: Tour Code: 13LS4-D0118A
Tour Route: Beijing-Suzhou-Hangzhou-Shanghai-Hongkong
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Hi Carolyn,
Thank you for a fabulous tour. Everyone was so very pleased with everything. The tour guides all had excellent understandable English and they were well informed and fun and funny to be with---Ivy (Cui Yo Mae) of Beijing and Frank of Shanghai and David of Hong Kong. Your company up front information and directions before the journey was helpful and easy to understand. Our only suggestion is that you tell people to go to their bank and get only perfect money for their travels. We exchanged our dollars at the hotels as suggested by our tour guides but I believe Beijing was the worst in wanting perfect money--no rips, wrinkles or pen marks on any of it with a very intense inspection of the money before being exchanged. My travel companion also had a theft of many items in her suitcase which we believe she traced back to the Beijing Airport. Actually it happened twice. She had a better looking suitcase drawing attention to possible better items inside. She did not have a lock on it. This would be important to stress to the travellers to lock the suitcases. We are very satisfied with all that was offered to us thru your tour company and would recommend you to others.
Happy Travellers Marian Carol G and Joyce A
Client Information: Marian Carol G and Joyce A
Tour Code: Tour Code: 13LS4-D0118A
Tour Route: Beijing-Suzhou-Hangzhou-Shanghai-Hongkong
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Hi Carolyn,
We want to say thank you for your efforts in making our trip a resounding success!!!!!!!!!!!!!! We didn't really know what to expect and we were thrilled! The arrangements were seamless, great tour guides. fabulous hotels & food, excursions, buses etc. we would highly recommend this tour to all!
Client Information:Terence & Jeanne O
Tour Code: 13GP4-D0118C
Tour Route: Beijing-Suzhou-Hangzhou-Shanghai-Hongkong
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Dear Fiona,
My wife and I have just returned from our ChinaTour.Com tour of Beijing, Xian, Suzhou, Hangzhou and Shanghai (1/15 – 1/26/2013). Although our trip got off to a horrible start with my wife's jewelry being stolen from our checked luggage somewhere between JFK airport and the Beijing airport, I am happy to say it ended on a very positive note. Our wonderful Shanghai tour guide, Ms. Qi Xiao Chun, contributed greatly to our happy ending. Ms. Qi's cheerful and effervescent personality did much to lift our spirits and make the last few days in Suzhou, Hangzhou and Shanghai truly memorable.
My wife and I both had a deep love of, and interest in Chinese history and culture before our trip. Although our tour guides in Beijing and Xian were both excellent and very knowledgeable, it was immediately apparent that Ms. Qi's knowledge was more than academic. She had a palpable excitement and love for the places she took us and the stories she shared. Her enthusiasm was contagious and did much to make the cold, rainy weather not so gloomy. I found her guidance through 留園 (Lingering Garden) particularly delightful and informative.
One of the challenges faced by any tour guide is dealing with the tremendously varied personalities and needs of the several tour participants. Ms. Qi handled this difficulty very well. She quickly recognized which participants needed more individual attention, and was able to attend to them without neglecting the rest of us, nor making those members feel as if they were burdensome. She had a delightful sense of humor and was able to push the group gently but firmly to do as needed.
For some reason, there was a discrepancy between our printed English language itinerary and Ms. Qi's Chinese itinerary. This led to considerable confusion and caused some tour participants to become disgruntled and upset. I was particularly impressed with how Ms. Qi handled this difficult situation. Although I am sure not everyone was completely satisfied, the problem was not of Ms. Qi's making and she did a good job at smoothing things over.
Ms. Qi went out of her way to make things easy for everyone. My wife and I sat near her on the bus every day and were impressed at how much time and effort she put into making sure everything would be ready for us well in advance of our arrival at each hotel. When the hotels split families and mixed couples up in their initial room assignments, Ms. Qi was very firm in insisting that they straighten things out before our arrival. I am sure that most of the rest of the tour participants who did not understand Chinese were completely unaware of just how much trouble Ms. Qi went through on our behalf. My wife and I are both deeply grateful for her tireless efforts.
I do not know if Ms. Qi is a freelance tour guide by choice, but I believe it would be to your advantage to use her as often as possible. I cannot imagine that you will find many other tour guides who put in as much effort on your behalf as Ms. Qi did. Nor do I think you will find many tour guides who can instill such love and passion for China as did Ms. Qi. I am very grateful that she was the guide assigned to our tour and she is certainly one of the reasons I will strongly recommend ChinaTour.Com to my family and friends.
I would appreciate it if you could share this with Ms. Qi.
Sincerely,
Client Information: Timothy U.&Ya Hui L.
Tour Code: 13LS6-D0116C
Tour Route: Beijing-Suzhou-Hangzhou-Shanghai
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Dear May Lin,
A belated Happy New Year wishing you a prosperous year.
Sorry for sending this email very late, we wanted to send it along time ago ( almost 2 months) since we came back from the beautiful trip to China. We came back on Dec 2 and up till now we got involved in many things. We arrived to Toronto Canada very exhausted after long hours flying and the huge time zone difference between China and Canada. At the same time we got sick for 2 weeks here in Canad due to the very bad flue that everyone had been affected with it. after that we got busy with the arrival of our first grandson. The Christmas and New Year celebration with the big family here in Canada was another big event, and now we are preparing for the knee replacement operation for Khairy's right knee. We are getting cut up in one thing after the other.
We are sending you this appreciation email to express our thanks to you for the good work you did in this trip and the excellent help we got from you here in Canada and abroad. The astounding easy flow arrangement of all arrival and departure in and out of China for both domestic and international flights were amazing to the point that we did not need to use the cell phone we rented from you. Thank you again.
About the trip itself it was very interesting and enjoyable. Its beautiful memories will never depart our thoughts. The hotels, the sightseeing tours, the food, all the tour guides, the tour buses, and the night shows. Everything was wonderful.
At the end we would like to take this opportunity to wish you a happ new year for the CHINESSE NEW YEAR on Sun Feb 10/2013.
All the best and may God bless you,
Yours,
Mary & Khairy
Customer information: Mary M
Tour Code: 12LS5-D0123A
Tour Route: Beijing-Suzhou-Hangzhou-Shanghai
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Dear Fiona, just got back from the wonderful trip. The tour group participants were really fun to tour with. Lot( Beijing), Frank( Shanghai) , and Shan( Hong Kong) were GREAT guides,people,hosts,etc...We ABSOLUTELY enjoyed the tour. Thank you to all involved.Sincerely, "Cheapo"
Client Information:John N.
Tour Code: 13GP4-D0107A
Tour Route: Beijing-Suzhou-Hangzhou-Shanghai-Hongkong
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Hi Fiona:
We wanted to, belatedly, thank you for all your help getting us ready for our December China tour. We consider ourselves seasoned travelers and have not joined such a large tour before (38 people). We were more than pleased with every aspect of the tour, the accommodations (perhaps the best surprise as all were top-notch), the breakfasts, the comfortable buses and safe, efficient drivers, our tour guides Michael in Beijing and Peter in Shanghai, and of course the fabulous and memorable sites we visited. There was a good variety of activities from museums to natural scenery, entertainment, and seeing both the old and new China. The trip was a fabulous value. Thank you, again.
Client Information:Terry & Victor D
Tour Code: 12LS4-D1206B
Tour Route: Beijing-Suzhou-Hangzhou-Shanghai-Hongkong
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Dear May Lin,
I wanted to thank you for allowing my friend Joan and me to join the Living Social tour to China in late Nov.-early Dec. It truly was the trip of a lifetime, and from the very beginning to the end, I was impressed with Chinatour's planning and service. You were so helpful with questions we had before we left. Our tour guides, esp. Michael Zhang in Beijing and Qi in Shanghai, could not have been better. They led us with such organization, information, compassionate spirit and good cheer. I always felt relaxed and in good hands with them, and eager to start the next day of our adventure.
The hotels we stayed at were all first class, and I am still dreaming about those breakfast buffets!
The itineraries were diverse and interesting, and clearly well-planned for a tour group like ours.
Chinatour deserves to be commended for putting together such a wonderful tour to introduce first-time travelers to China. Thanks to you, I am already planning my next visit!
Speaking of my next visit, I am interested in your tour that includes Beijing, Xian, panda research center, Yangtze river cruise and Shanghai. Do you think there is a chance that Living Social might offer a fall trip with this itinerary? If not Living Social, is there a possibility that your tour service might offer a special promotion for such a trip?
Thank you again, May Lin, for helping to make this trip possible for me. I wish you much happiness in the new year, and continued success with chinatour trips.
Client information: Susan L
Tour Code: 12LS4-D1129A
Tour Route: Beijing-Suzhou-Hangzhou-Shanghai-Hongkong
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Dear May Lin,
I can't tell you adequately enough how much I loved the China Tour I took the first 2 weeks in December.
It was so much more than I could have imaged. The tour guides were fantastic..so smart and available.
Peter was like a family member. What a sweet man!
The hotels were top of the line. What a delightful surprise. Loved China and am ready to go again!
Thank you for all your help getting me there so smoothly.
Wishing you the best in 2013!
Client information: Gail D
Tour Code: 12LS4-D1206A
Tour Route: Beijing-Suzhou-Hangzhou-Shanghai-Hongkong
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Hi May Lin
I just want to say that I had a great time in China. It was an amazing tour! We got what we were promised and much, much more!
I can't say enough good things about my experience in China and I am telling all of my friends and co-workers! I can tell you my entire tour group of 29 felt the same way...we were pinching ourselves to make sure we were not dreaming!!
Our tour guides were all wonderful...Ivy, Peter and Yuka. They all really worked hard to show us their cities and they kept us on schedule so we could see and do more things.
They truly enjoy their work and are proud of their cities, which made our experiences even more fun!
One of my friends wants to go next year...do you have any more great deals like this one coming up? I told them China Tour is guaranteed the best. There is another Groupon for a China tour from Marco Polo Tours. If you don't have anything coming up, what do you think of Marco Polo?
I would like my friends to have the same experiences as me so I'm not sure what to tell them.
Please let me know and again, thank you for providing me the 'trip of my life'!
I would also like to thank you for being so helpful and organized so that we had no problems!
Client Information: Lillian M
Tour Code: 12GP4-D1129B
Tour Route: Beijing-Suzhou-Hangzhou-Shanghai-Hongkong
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Hi May
Just a quick note to let you know how much I enjoyed my trip to China- the hotels were wonderful, the guides were very professional and kept us on a schedule.
I think Shanghai was my favorite city with a Hong Kong a close second (would like to have spent more time there) .
The Great Wall was spectacular - I did not climb it but did buy a sweatshirt that said I did! Watched everyone else climb from the coffee shop
Of course did some shopping - a jade bracelet was my big purchase-and I loved shopping in the markets!
Again, many thanks for all that you did- Let me know if there are any tours that would include the terra cotta soldiers.
Best wishes for a happy holiday!
Client Information: Janet C
Tour Code: 12LS4-D1123B
Tour Route: Beijing-Suzhou-Hangzhou-Shanghai-Hongkong
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Hello May Lin
I just returned from my trip and wanted to immediately email your company regarding the trip. I wanted to make sure I properly thanked you for all the work you did getting me onto the trip. Everything was smooth and all of the folks that dealt with you directly had nothing but positive things to say about the experience. I also wanted to make sure I conveyed just how fantastic our tour guides in Beijing and Shanghai were. Both Michael and Qi were fantastic and went far beyond the call of duty. Michael stayed late answering questions and made us feel comfortable as soon as we arrived. Qi, I would like to give even extra accolades to. I think members of our group were most difficult during this portion and she remained congenial and professional throughout. Members of the group certainly were trying her patience and she stayed positive and upbeat. I can't say enough good things about her. In Hong Kong, Regina also did a great job. We had the shortest time with her, so it was difficult to fully bond, but she did a great job answering any questions asked. Thank you for everything!
Client Information: Charles C
Tour Code: 12GP4-D1129A
Tour Route: Beijing-Suzhou-Hangzhou-Shanghai-Hongkong
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Dear May,
Thank you very much for the wonderful trip we have in China.
Every thing was extraordinary and the tourist guide were so nice and professional during all the stay in China.
The group was very positive, warm, freindly, etc.
We will recommend our friends your services.
Sincerely yours, Luis and Ligia.
Client Information: Luis & Ligia
Tour Code: 12GP4-D1129B
Tour Route: Beijing-Suzhou-Hangzhou-Shanghai-Hongkong
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Hi May,
Our party of four had a wonderful time on this trip. Our tour guide in Shanghai, Peter went above and beyond his duties to make sure we all got to see everything and more of what this tour offers. Thank you again. We have never had a tour guide that is that sincere about the places that he introduced us and treated us like we are his friends.
Client Information: Huey C
Tour Code: 12LS5-D1107E
Tour Route: Beijing-Suzhou-Hangzhou-Shanghai
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Fiona,
Good morning
The tour was excellent, the best were the hotels, 5 stars all of them.
Tour guides were nice and helpful.
I recommend this trip to my friends.
Thank you for a good time I has visiting China.
Best wishes.
Client Information:Oneida T.
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Hi Fiona!
Thanks for your help putting this together. The trip was a great experience, and all three of us enjoyed it.
That said, the attractions that we visited in Beijing were great, though I feel like the Olympic Stadium was not really necessary. We all loved the rickshaw rides in the old Hutong alley and climbing the Great Wall of China.
Suzhou was probably my favorite of the cities, and I'm a little sad that we only got to spend one evening there. The waterway tour was an excellent idea, which I would consider including in the tour officially.
The lake in Hangzhou was very beautiful, and visiting the temple was a fun experience.
The tour guide Peter Wu was phenomenal. I would highly recommend him for any future tour groups. His knowledge of the English language is fantastic, and he was very polite and helpful.
Hong Kong was amazing, and everyone wished that we had an extra couple days there. Another free day in Hong Kong would have been great so that people could be rested for the long journey back and also to see more of the sights.
All in all, it was a wonderful experience.
Thanks again for all of your help and work on this.
We enjoyed the trip!
Client Information: Jamie Hatten
Tour Code: 12LS4-D1115C
Tour Route: Beijing-Suzhou-Hangzhou-Shanghai-Hongkong
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Carolyn,
I had such an awesome time on the Chinatour.com Best of China Tour!
Beijing:
We had Grace as our tour guide and she could answer every question we threw at her. She was sweet, very knowledgeable, and super helpful. The Forbidden City was rich in history and I learned a lot from her. The Ming Dynasty was very interesting to learn about. The Summer Palace was beautiful. I liked that more than the Forbidden City. That Dragon Lady was manipulative, malicious, smart, and very interesting! The Jade Center was great and seeing those workers cut the jade was very cool. The Great Wall was out of a dream. I made it to the top of the JuYong Pass and it was freezing, windy, and awesome. The ceramics place was very interesting. So much detail goes into those! Olympic Park was very cool and not super crowded. That Bird's Nest and Bubble Bldg are architectural beauties. The rickshaw ride through the Hutongs was also great! That is a far different culture than what I am used to and it was very neat to learn about the civilians there (Mr. Liu). The Kung Fu show was incredible; those guys are in prime physical condition. The Beijing Zoo was a fun time. I was beat after every day so I didn't get to experience the nightlife in Beijing. The Sheraton 4 Points Hotel was amazing. And we lucked out and bypassed the Beijing snowstorms. Grace even made sure we got to our gates with ample time.
Xi'an:
We had Richard Young as our tour guide and he too was very knowledgeable, funny, and helpful. The food was outstanding and the Terra Cotta Warriors Museum was great! I've seen pictures of the warriors, but once you're there, you have no idea how big and vast the burial sites are. That Emperor Qin was something else! Richard taught us a lot about Xi'an's history. The Wild Goose Pagoda was so beautiful. I walked around almost all of it and still missed some! The Hall of the God of Wealth was a spectacular sight! So much gold! The Ting Dynasty Stage Show and dinner were both incredible. Those dancers were gorgeous and the dumplings were so good. The Titan Times Hotel was great and I was able to walk around the block and get caught up in the locals' way of life. Very interesting smells from those street vendors. Climbing the Xi'an City Wall in the cold rain the next day was a lot of fun. I didn't let the weather stop me at all and walked along the wall for a while. We stopped at the Great Mosque and the detail in some of those carvings is really amazing. We got a few hours time to walk around the marketplace after that and we all had a lot of fun bargaining with the locals. Richard even made sure we got to our gates with ample time.
Guilin/Yangshuo:
We had Crystal as our tour guide and the consensus with the group was that she was not as great as Grace or Richard. She was very nice and helpful (making sure we all got our hotel rooms secured), but Grace and Richard gave us a wealth of information about the city, the culture, the history, etc, and Crystal did not give us much of that. The Guilin Bravo Hotel was beautiful and the room was great. Guilin is so amazing! I loved the smell of the osmanthus flower!! Made the Guilin and Yangshuo that much more enjoyable! I loved every minute of the Li River Boat ride staring out at those green hills/mountains. The waterfalls, fog, water buffaloes, and ducks were an added bonus to the already serene landscape. Met some other travelers on the boat who shared my enthusiasm for this beautiful boat ride.
When we made port in Yangshuo, I was blown away at how cool the town is: West St. was great and had a lot of interesting spots in close proximity. I took a lot of cool pictures walking around the town. It seemed like a cool, hip town. Many young people. The Impressions Water Show was very elegant. It was really cool to see the local villagers working together to make the experience very enjoyable. I was able to check out the night life on West St. and it was crazy! Many people were out and about and I had a lot of fun wandering the streets and checking out a few of the local bars. The Yangshuo Hotel was very nice too. I had a great balcony view of the mountains.
The drive back to Guilin was fine and quiet; got some sleep. Crystal told us our later flight was canceled and we had to catch the earlier flight. So we had to rush through the Elephant Trunk Cave. We got an hour in the Reed Flute Cave and I am very glad for that because I thought the Reed Flute Cave was amazing! It contains some very beautiful formations of limestone! And the different colored lights made it even more amazing. Due to our flight, lunch was rushed as well, but we made our flight to Shanghai.
Shanghai/Suzhou:
We had Nora as our tour guide and she was very nice, knowledgeable, and helpful. She knew a lot about her hometown and kept us informed with many happenings about the city. Shanghai is a beautiful metropolis! I loved the lights at night and even during the day, the architecture of every single building is different. It truly is an architect's paradise!
We drove out to Suzhou and it is an awesome town! The canals and bridges are picture perfect and the Hanshan Temple was so beautiful. I wanted to sit around and play Mahjong! The Silk Spinning Factory was very interesting; I had no idea how silk was made…gross :) The Suzhou Pagoda was very cool. I really liked that we could walk up to the top and peer out over Suzhou. It's a very nice place. We then moved on the Suzhou Museum. I.M. Pei is a genius. The museum was ornate and very pretty and there were a few ancient ivory sculptures that astounded me! I could not believe the detail in some of them (ie - the ivory tusk of carved Chinese men/warriors)!
Back in Shanghai, I was able to walk around town and experience the night life and it is such a large, amazing town. It's only getting bigger! Nora gave us free time to explore Nanjing Rd. and it was so cool! Again, the architecture of some of those buildings is so intricate, beautiful, and futuristic. We got time to walk around the Bund and that too was awesome. I can't say anything else about those buildings' architecture other than: unique. The history of the Bund was also very cool to learn. It's the East's version of America's Wall St.! The Shanghai Museum was very cool and contained way too much artifacts with the little time we had to go through it. It's a large museum, but I liked way more paintings here than I did at the Suzhou Museum. Shanghai's Chinatown is incredible and much larger/prettier than Los Angeles'. We got to partake in a tea ceremony and that was a lot of fun trying all the different teas. And all the food we had in Shanghai was delicious. The Acrobat show was probably the best show we saw on the trip and what a way to end it! The Radisson Hotel was also great; no complaints. Since our departures were different for the final day, Nora secured another group member's and my ride to the Maglev Train Station and from there, we took the Maglev to the Shanghai Airport. That train is so fast! 30km/hr! No problems getting my ticket and bags checked. Goodbye, China.
As you could tell, I am running out of adjectives to describe this trip: great, amazing, wonderful. I had such an amazing time and I could not have even made it over there without your help. Thank you so much, Carolyn! I will recommend Chinatour.com to anyone who wants to check out China. I had no complaints. You guys were awesome! Group photo attached.
Thanks again,
Dave
Client Inoformation: Dave D, Los Angeles CA
Tour code: 12GBC12-D1105A
Tour Route: Beijing Xi'an Guilin Yangshuo Shanghai
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Hi ,Fiona:
Our trip was great!
Guides and sightseeing: 5 stars
Hotels: 5 stars
Meals: Breakfasts at hotels - 5 stars
All in all - what a great value (although we overpaid because we did not go out of New York - but went out of Los Angeles).
We would definitely recommend this trip to anyone.
Thanks so much,
Client Information: Shirley.M
Tour Code: 12LS4-D1123B
Tour Route: Beijing-Suzhou-Hangzhou-Shanghai-Hongkong
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Fiona,
Ni Hao …
We had an amazing time!
Both of our guides Michael and Qi were fantastic. They were very friendly, knowledgeable and helpful.
I would highly recommend them for any groups!
We all wished we had more time in Shanghai, it's such a huge city with so much to see and do, even with the one free day you only get a small glimpse of the city.
The hotels were all very beautiful & clean with friendly staff; the breakfast buffets were all delicious.
My husband and I did both shows and they were both wonderful
We made a quick stop at Shantang Street, that was a lovely little stop, we wished we had a little more time to explore the shops. Qi tried to set up a river cruise for us, but because no one really knew what the cruise was, we didn't have enough people. If you could somehow add that to the tour I think people would enjoy it. That is such a beautiful canal town and I think people would like more time to see it.
Like I said we had a great time, it was not at all what we had expect and we've told our friends that if a deal like the one we had comes around again that they should jump on it.
Client Information: Sandy C.
Tour Code: 12LS5-D1121D
Tour Route: Beijing-Suzhou-Hangzhou-Shanghai
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Hi Fiona,
The tour was fantastic!
Kudos to the tour guide in Shanghi Peter, this man went the extra mile to make everything happen for everybody. We were all happy to give Peter the tips for a superb service.
Happy with Alan service in Hong Kong.
Overall the experience was wonderful and we will recommend it to all our friends as a great value for the money paid. Air China was fantastic.
Thank you,
Client Information: Martha G.
Tour Code: 12GP4-D1122C
Tour Route: Beijing-Suzhou-Hangzhou-Shanghai-Hongkong
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Dear Fiona,
The trip was even better than I expected. Our two guides, Ivy and Peter, were absolutely wonderful. They were tireless and worked such long days. On the first night, poor Ivy had to deal with missing passengers that never got on the plane, but she managed the situation very well. Our hotels were all 5 star--I was so impressed. They were all so beautiful.
By offering the tour through Living Social, China Tour made it possible for me to go back to China a year after my first trip, when I fell in love with your great country.
If you offer other tours through Living Social in the future, I would love to be apprised.
So many thanks to you, and everyone at China Tour.
best wishes,
Client Information: Kathie .
Tour Code: 12LS5-D1107E
Tour Route: Beijing-Suzhou-Hangzhou-Shanghai
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Dear Fiona,
I am back home, but I wanted to thank you and your team from China tour for the wonderful experience during our trip. Everything was excellent!!!
Great flights, great hotels, amazing guide tours Michael and Qi are absolutely wonderful, great excursions great food all the trip was fabulous, I will definitely recommend to family and friends. I hope to recommend both guide tours as A+ and will definitely choose China tour in the future for my traveling.
Thank you,
Client Information: Carol & Hector
Tour Code: 12LS5-D1121D
Tour Route: Beijing-Suzhou-Hangzhou-Shanghai
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Hi Fiona
We had a great time in China. The tour was wonderful and the guides were outstanding. Our guide Michael in Beijing was exceptional at his job.
We would recommend China Tour to anyone who is considering a trip to China.
Client Information: Clark B.
Tour Code: 12LS5-D1121D
Tour Route: Beijing-Suzhou-Hangzhou-Shanghai
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Hello May!
Our trip to China was more than amazing!!! Our tours were wonderful and so were both of our tour guides!!! One hotel was nicer then the next! We did indeed meet a group of wonderful new friends! The food places were not so great. Most of the food is what we get in America –not too much different and not a lot of variety.
I would give China Travel Services, you and our trip to China an A++ !!
Thanks so much!
Client Name: Rosemarie C
Tour code: 12LS5-D1113C
Tour Route: Beijing-Shanghai-Suzhou-Hangzhou
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Hello wendy,
A pleasant morning from shanghai city. Just to let u know, we were picked up at the airport by Ms Cindy, our tour guide. We were transfer to our hotel and check in. Today, after breakfast, we will start our shanghai city tour. Its been a pleasure taking this trip with your Chinatour.com and your special accommodation. We will pay the balance to our tour guide today. Thank you very much.
hello wendy,
we are all back to d philippines this morning from a 4.5hours flyt back from beijing. indeed our tour made easy by ur kind accommodations and guides, as reputed to be one of the best, lest u din't dissappoint us. our expectations were high. tnk u very much for giving us the chinatour.com standard.
we're planning again for the next tours. i am gona study ur quotes. thank u and regards
Client Name: WILBERT UY
Nationality: Malaysia
Tour Code: 12IND-F1024F
Tour Route: Shanghai-Beijing
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Wendy
Thank you for your prompt response!
I appreciate you taking care of my room requirements and explaining the transfer fee.
I just want to say that Lilly was a delight and I am sure to recommend your companyin the future - of course you have been an angel too!
Client Name: Danne Jackson
Nationality: UK
Tour Code: 12GP3-D1022B
Tour Route: Beijing-Shanghai-Suzhou-Hangzhou-Xian
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Hi Wendy,
Thanks for yr concern. Our youngest, Tobias, had a virus (no cold) and had to throw up for three days. Luckily he is fine now.
We are enjoying the tour very much!
We are very pleased w the hotels. Generally the food (L&D) is ok too, except for Wednesday at the airport in Xi'an and in Shanghai - quite dirty places too. Overall quality of restaurants picked in Shanghai is much lower quality. So, yesterday we skipped diner and today we will as well and organize our own diner instead. It's nice to have a private tour, so we can be flexible.Kind that China Tour approved we can still use the service of the driver for our own organised diner tonight as well.
For sure we are going to recommend this trip to our friends. Our only tip would be to skip the Grand Canal boat cruise (waste of time/no nice scenery) and do one in small old wooden boat in Tongli Water Town (very nice!!!) instead.
We'll be in touch later again!
Gr. Siska Client Name: Schipper Siska
Nationality: Dutch
Tour Code: 12IND-F1012K
Tour Route: Beijing-Xian-Suzhou-Shanghai

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Dear Wendy,
I write to thank you for the organization of our tour.
We enjoyed a lot our trip in China. I will recommend your agency to my friends and on tripadvisor.
Client Name: Eva D'Angiola
Nationality: Italy
Tour Code: 12IND-F1010E
Tour Route: Beijing-Xian-Shanghai
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Hello Wendy,
Thank you for your email.
Yes I am back in Australia and have been very very busy so haven't had a chance to reply to your email.
Thank you very much for all your help on the tour... it was indeed a fantastic tour.
If you require someone to give feedback for your marketing purposes, I am happy to do so (especially if y ou want to expand into the Australian market)
I have told my friends about your tour and given them your email so you might hear from some of them.
Once again, thank you to you and all the tour leaders for the extra care they have taken of me on the tour (especially because they knew I was on my own)
Client Name: Sharon Halstead
Nationality: Australia
Tour Code: 12GBC12-A0817D
Tour Route: Beijing-Xian-Guilin-Yangshuo-Shanghai-Hong Kong
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Hello Wendy!
We just finished visiting your home city, Xi'an. It was a fantastic time, and unfortunately the time passed very fast. Everything was great, our tour guide (Jerry) was very informative (English was great) and the driver, Mr. Chung was very good.
Now we are excited to head to Guilin. Thank you again for putting this together for us.
Wendy,
Thank you for checking-in. My wife and I returned safely home (to Dubai). The trip to China was fantastic! It was a great experience and booking it through China Tour was the right way to go. The private tour made everything convenient and smooth (it would have been a nightmare to have booked my own domestic flights, figuring out how to get to the hotels, and booking day tours). Every guide and driver was great (no complaints and always flexible with our requests). The guide was always there waiting for us at the airports and always on-time. The drivers were very respectful and always ready to pick us up from anywhere we were. The hotels themselves were all very nice. Everything (accept the points below) about the hotels were great for this trip (location, room, cleanliness and breakfast). I would definitely recommend this trip to friends and family.
Client Information: John Enrique Williams
Nationality: USA
Tour Code: 12GBC12-F0830IND
Tour Route: Beijing-Xian-Guilin-Yangshuo-Shanghai
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Hello Wendy
I am back in spore now and here is the feedback of the local guides and drivers you have engaged for us. I wanted to give you this feedback so that you know what I like and dont like and will in future give me the good ones when i visit China again.
Overall, I am pleased with the arrangements made by Chinatour. All the guides and drivers know my schedule well. They are all knowledgable of their own cities and able to give good explanations. Although my package is to pay the guide and drivers their meals, actually, most of the time, we asked them to join us for the meals beacuse we like them. So in future, we will have meals together with the guides (paid by us and not arranged via agency).
Qingdao: We are very pleased with the guide and driver. Mr An Jian Ping and his driver .They are professional and obliging. They give us a good impression of Qingdao. This is the type of guide and driver we like to have for all our future trips.
Huangshan: Haungshan guide Mr Hu Kong Zhi is as good as Mr An Jian Ping. Good service, good explanation and obliging. Take initiative in things and pleasant. Sincere as a person.
Shanghai Driver: The one who drove us to Huangshan and then back to Shanghai. Professional and friendly. Good driving skills and not reckless type.
Client Name: Ivy Ling
Nationality: Singapore
Tour Code: 12IND-F0825A
Tour Route: Qingdao-Hangzhou-Huangshan-Shanghai
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Fiona,
We just wanted you to know how much we enjoyed our trip to China. We had a great trip and saw many wonderful sights. All was far beyond our expectations, including flight,hotels,guides and site seeing adventures. We have met 20 great travelers now friends in our group. Thank you for all your assistance.
Please send Lily in Beijing and Frank in Shanghai our sincere thanks
Client Information: Dallas and Kim S
Tour Code: 12LS5-D1113C
Tour Route: Beijing-Suzhou-Hangzhou-Shanghai
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Hi Fiona,
We had a very enjoyable trip that was seamless.Excellent tour guides, great variety of sites and dining, hotel accommodations were wonderful. Nothing negative to say about this dream trip to China. Both my husband and I had a very memorable time and are encouraging our friends to visit China as well!
Happy Holidays!
Client Information: Janet O
Tour Code: 12GP3-D0917F
Tour Route: Beijing-Suzhou-Hangzhou-Shanghai-Xi'an
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Dear Fiona,
My son and I enjoyed the trip in China Very much. Thanks for all your helps :).
I will be happy to tell my relatives and friends about the China trip for future travel.
Best wishes,
Client Information: Alonza N
Tour Code: 12GP3-D0903C
Tour Route: Beijing-Suzhou-Hangzhou-Shanghai
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Hi Jessica,
I wanted to say thank you for everything, my trip to China was AWESOME, from the moment i met the tour guide to when i left. I gave a friend of mine Valerie Smith your information as she is coming that way sometime soon.
Candy
Tour code: 12IND-D0407A
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Hello Jessica,
We arrived back home safely yesterday in the noon. The trip to China was wonderful.
We all enjoyed it.
Your organization is fantastic. We appreciate and will recommend to our friends.
Keep well.
Manoharan
Tour Code: 12GMY15-D0421A
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DEAR JESSICA:
I ARRIVE YESTERDAY IN SAO PAULO, AND NOW ANSWERING YOUR E-MAIL:
FIRST I WANT TO THANKS YOU FOR THE SUCCES OF MY VISIT TO CHINA.
SECOND: SOME COMENTS ON LOCAL GUIDES: BEIJING: WHEN ARRIVE WITH 3 HOURS DELAY, NOBODY WAS AT THE AIRPORT – AFORTUNATELY I WAS WITH THE HOTEL SHERATON ADRESS, IN MANDARIN AND TAKE A TAXI – IN THE HOTEL NO PROBLEMS –BUT I CONSIDER THAT LOCAL GUIDE SHOULD TRY TO CALL ME AT THE HOTEL, LATER. (I TALKED WITH MY SON AND HE SEND TO ME AT THE HOTEL YOUR FINAL E-MAIL, WITH THE LOCAL GUIDE TELEFONE NUMBER, THUS I CALL MR. ZHANG IN THE MORNING OF NEXT DAY AND THE TOUR WAS CONFIRMED - BUT I WAS WITH SOME ANXIETY WAITING FOR THIS CONTACT. THIS SITUATION AND OTHERS, LIKE VISIT TO THE ZOO (NO MORE THAN 15 MINUTES), AND HIS RESPONSE ABOUT CONVENIENCE OF GET ESPECIAL VEHICLE TO TRANSPORT FROM THE PENINSULA HOTEL TO THE AIRPORT, (HE RECOMMEND TO HIRE 2 TAXIS, HAVING BEEN SAID THAT MY WIFE WAS UNABLE TO FACE A TAXI RUN IN BEIJING)) THE OVERALL OPINION ON THE EVALUATION OF MR. ZHANG, IS: AVERAGE. HOTEL VERY GOOD, DRIVER IDEM , AND CAR USED: AVERAGE.- MEALS : GOOD –
XI AN – LOCAL GUIDE: AVERAGE – HOTEL: GOOD – DRIVER AND CAR: VERY GOOD – MEALS: AVERAGE
SHANGAI: EVERY THING WAS OUTSTANDING – LOCAL GUIDE: PERFECT GOOD ENGLISH, DEEP AKNOWLEDGE AND SERVICE ORIENTED (EG. HE SOLVED MY PROBLEM OF TRANSPORTATION IN BEIJING ABOVE, IN 10 MINUTES WITH 2 PHONE CALLS, THE SERVICE COMPANY PUT A VAN IN THE HOTEL, PAYING A VERY REASONABLE PRICE) - DRIVER ANS VEHICLE: VERY GOOD – AND HOTEL SUPER, HIPER GOOD. - MEALS: VERY GOOD.
FOR SURE I WILL RECOMMEND MY FRIENDS THE SERVICES OF CHINA TOUR, AND EVEN MYSELF WILL CONTACT AGAIN YOU, FOR SUCH SERVICES.
BEST REGARDS
EMILIO
Tour code: 12IND-D0427B
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Jessica,
We are back from China we had a great time. All our guides were extremelly good and professional, we even satyed friends.
Thank you, for you great job making all the reservations in a short period of time. I will refer Chinatour.com to my friends, specially your work.
Cheers,
Tour code: 12IND-F0507IND
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Hello Jessica , remember me ?
I would like to thankyou for the fantastic tour of Xiamen that you kindly arranged for us. The tour guide , Mason, was terrific ! He spoke good english and gave us very good explanation of the history and places we visited . Sorry , i could not write to you earlier because i was travelling alot during the past few weeks .
Jessica , please remember me , save my email address in your contact list because i will definitely need your help in the near future . There are many places i will want to visit in china and i will need your help again to organise a private tour for my family .
Take care Jessica and please keep in touch !
Thank youRegards,
Jessica
Tour code: 12IND-F0507IND
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Dear Jessica
Thank you so much for all your assistance with the organizing of my trip to China.
I had the most wonderful time and will never forget the friendliness of all the people I met along the way.
The guides were great and the places we visited were breathtaking. Never to be forgotten
kindest wishes
Ann Keesing
Tour Code: 12GMY15-D1008A
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Dear Jessica
I am writing to you to thank you for the fantastic arrangements in Xi'an – great hotel, super tours and meals, and most of all, wonderful tour guide (Zhao) and driver (Guo). We spent marvelous days in Xi'an and will never forget the experience!
Your services, as well as those from Zhao and Guo, are impeccable. Congratulations to the whole team!
Regards
Yara
Tour Code: 12IND-F1110A
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Jessica
Got home last night around midnight.
I want to thank you for the TLC you provided me throughout the trip planning process and its execution. I thoroughly enjoyed the trip!! And, I was very impressed with all aspects of it, from China.com's scheduling, the guides - and the company's communication with them (never any confusion) - and of course, the outstanding quality of the hotels.
With sincere thanks and best regards -
George
Tour code: 12GMY15-F1105E
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Hello Fiona,
The trip was great.
In Beijing, Sunny took us to see all the attractions which was covered in the tour and we took extra option of going to lama temple and Beijing zoo to see the panda. She was very knowledgeable and it made visit to Beijing easy without knowing Chinese. My wife was able to converse in Chinese in limited way, it was refreshing to see her able to communicate in Chinese.
In Xian, Logan took us on all attractions which was included in the tour in one day instead of 2. Also I was able to go up of pagoda and took very picture of the city.
In Shanghai, Hypen was great very knowledgeable guide. He took us all the highlight of the city as well as top of World Trade Center, which we asked for and paid for fees to go up. He worked all the schedule so that we can finish the tour in one day. Everything in the tour was great. He gave us enough private time in museum, walk by the river and shopping area.
Overall, I really enjoyed seeing cities and got educated about culture, demographics, history, silk making/pearl/jade production. Guide does helped us by educating us and pointed the highlights. They helped us take many pictures. Drivers were excellent, they are just amazing, how they can pass through so many narrow road and dodging all the crazy drivers on the road. Trouble free visit to China, I thought would have been impossible in the past now possible thru Chinatour. Also it was eye-opener to see cities so modern and larger than New York City. Hotel accommodation was also great with standard package, I did not notice any lack by not having the premium package. I would probably take another tour of china thru your company in the future. Places I am thinking of would be more of historical cities and Hong Kong/Macau.
Thanks again.
Client Information: Thomas L
Tour Code: 12PCH0801-D1026E
Tour Route: Beijing-Xi'an-Shanghai
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HI Fiona,
We are back from our trip to China, still recuperating from jet lag, but before I start forgetting details, I thought to give you my impressions of the trip.
It was an amazing trip at an amazing price. The hotels, the guides, the tours, the shows were very, very good.
If I have a disappointment is that I thought the food was like the chinese food here in the USA. We go often to Chinese restaurants in our area and have our favorite meal: fried rice. The equivalent fried rice in China does not even come close. Nevertheless, the food was OK.
Specific comments: All the hotels were great. We specially liked the one in Shanghai. Not only the hotel was great but it was sitting on top of a metro station, which facilitated going places on the free day in Shanghai. Also there was dozens of stores, eating places and even a food market at the metro station. Very convenient.
The one in Xian was good, although the general location had a lot of construction going on, was not the greatest. The hotel has two towers, one new and nice and the other old, probably more than 20 years. We were located in the older one, which needs refurbishment.
Strictly from a human psychological point of view, it would have been better if the cities that we visited would have been reverse, with Xian being the first one to visit and Beijing or Shanghai, the last one. Again all the cities and hotels were very nice and interesting, but some were more than others.
The guides were all very nice, knowledgeable and bent over backward to try to please everybody, something that was almost impossible with a group as diverse as ours.
We enjoyed very much all the places we visited, new, old and in between towns, neighborhoods, etc.
The three dinner shows were also very good. We got a surprise in Shanghai with an additional, no extra cost, dinner show. When we arrived in Shanghai, the guide took us directly to a restaurant to have dinner, which included a nice, short show which was not on the schedule (the show). A pleasant surprise.
All the flights were nice, specially the one from Los Angeles and back to Los Angeles. All the flight departed on time and arrived on time.
One of the concern, based on some friends' comments, was the drinking water. We did not have any problem. Between the two water bottles, given every day from the hotel and the unlimited amount of water bottles while in the buses (free of charge) we had enough water for all our need including brushing our teeth.
The only suggestions I would make: it would be nice to offer an "optional" (at an extra cost) excursion to Hong Kong or even "optional" extra days at the start (Pre-trip)or at the end (Post-Trip) to Beijing and/or Shanghai. There's just so much to see that some travelers would enjoy extra days at either end of the set tour.
Again we were very happy with the trip and would recommend it to our friends.
Client Information: Eric C
Tour Code: 12GP3-D1022B
Tour Route: Beijing-Suzhou-Hangzhou-Shanghai-Xi'an
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May:
Thank you for helping us put together our trip to China and Hong Kong. All the travel, tour and hotel arrangements you made for us worked out well with no complications and fit just what I was looking for. Our tour guide in Guilin, Julie, was excellent and I would highly recommend her to anyone who is planning a trip to Guilin.
In the future I plan to use your services again and will recommend you to anyone I know of who wants to take a trip to China. Thank you again for helping make our trip a wonderful experience.
Regards,
Client Name: Rabert W
Tour code: 12IND-D1011L
Tour Route: Shanghai-Guilin-Hong Kong
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Hi Carolyn,
Just to let you know that the tour was fantastic, the guides were great, the hotels first class.
We hope to book with you in the future.
Geza H
Client Name: Geza H, San Diego CA 92154
Tour Code: 12GP3-D1010D
Tour Route: Beijing-Shanghai-Suzhou-Hangzhou-Xi'an
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Hi Carolyn,
It was a pleasure speaking with you.
I just can't thank you enough for our wonderful trip to China. It really was spectacular!
As I mentioned in our conversation, Qi whose phone number is +86158004005XX was fantastic. She was kind, respectful, enthusiastic, knowledgeable and just lovely, a truely special person and great representative for the country.
She and Lott and I'm sorry I don't remember the last guides name. They opened our minds and showed us the history and beauty of China. We learned so much and thoroughly enjoyed ourselves.
This great trip started with your capable efficient guidance. We couldn't have asked for more and didn't have to!
Know that what you do makes a difference in people's lives and helps the world be a better place through understanding.
Thank you all again.
Sincerely,
Maria D. C
Tour Code: 12GP3-D0904C
Tour Route: Beijing-Shanghai-Suzhou-Hangzhou-Xi'an
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Hello Maylin,
We just wanted to tell you how much we enjoyed our trip to China (Oct 10-Oct 20). Chinatour.com did a great job and we have told all our friends about this amazing trip. Our guides - Chris in Beijing and Frank Wu in Shanghai - were just great! They were very informative and went out of their way to make sure we were all comfortable and looked after. We don't know what else they could have done to make the trip more enjoyable. We learned a lot about the history of China and were amazed at the new growth in China! The tour guides were very proud of their country! Thank you for an amazing memory!
Mona and Terry
Tour Code: 12GP3-D1010D
Tour Route: Beijing-Shanghai-Suzhou-Hangzhou-Xi'an
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Hi Carolyn,
The trip was amazing! We've traveled extensively and feel that this trip was the most interesting and enriching of all our travels. David and I were very pleased with the tour.
China Tour is very fortunate to have Chris as a guide in Beijing! Everyone on the tour loved him. He knew the information well and seemed truly interested in the history he relayed. He is humorous, friendly, helpful, and all around a perfect fit as a tour guide! What an asset to your company! Everyone on the tour commented on what a delight he was. He made the trip so enjoyable with his knowledge, humor, friendliness and helpfulness. He's the perfect guide! We enjoyed Frank and Richard as well but Chris is something special.
Carolyn He in your California office as very,helpful and patient in planning our trip.
One disappointment on the trip were the buses used after Beijing portion. They were very bumpy and not near as comfortable as the newer bus. There weren't many holders on the backs of the seats as most were broken. This made it necessary to hold small items and water which was tiresome.
Our entire trip was very good. We will gladly recommend China Tour to our friends.
Kathy
Client Name: Kathy K
Location: Hixson TN 37343
Tour Code: 12GP3-D1010D
Tour Route: Beijing-Shanghai-Suzhou-Hangzhou-Xi'an
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Carolyn, what a great trip....it exceeded our expectations. My wife Diann and I are both interested in going back in a couple of years as we feel there is yet so much to see and do. We would recommend this trip to anyone.
The tour guides were great (especially Chris for the Beijing portion. . .he was exceptional).
The hotel accommodations were all excellent. The Howard Johnsons in Suzhou is a very good facility, however, I feel poorly managed compared to the other hotels.
Every day was filled with new learning about both the old and new China.
Carolyn, once again a special thanks to you for all your help. . . .your GREAT.
Best regards, Ron
Client Name: Ronald H
Location: Mission Viejo, CA 92691
Tour Code: 12GP3-D1010D
Tour Route: Beijing-Shanghai-Suzhou-Hangzhou-Xi'an
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Dear Carolyn,
Thanks so much for all your hard work - we had a wonderful time and the trip exceeded our expectations.
Please let me know the email address where I can make comments on the special people who made this trip so extraordinary. Further, if you would like for me to make a comment for your advertising I will be happy to.
Again, thank you for all you did and our trip was wonderful! China is a once in a lifetime trip.
Sincerely,
Client Name: Connie C. M, Dandridge, Tennessee
Tour Code: 12GP3-D1010D
Tour Route: Beijing-Shanghai-Suzhou-Hangzhou-Xi'an
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Hello:Carolyn
I just wanted to take a moment and tell you how much we enjoyed our recent visit to China. We just returned home and am still amazed how well the trip went. We loved our tour guide Chris who is very knowledgeable and has the type of personality we love. He made the first part of our trip so much fun. He was a hard act to follow, but we also loved Frank and Richard. The three of them made the trip so easy and worry free. I also think a special thank you is due to the bus drivers. How they handle all the traffic is amazing! Please thank them all for us again.
Carolyn He wanted me to comment to you about our hotel in Xian. My husband and I thought it was fine. We have traveled often and have been unpleasantly surprised on occasion, but this was not one of those times. We felt all the hotels were excellent and ate dinner several times when we were not previously scheduled and the food was great. All the breakfast meals were wonderful.
Carolyn He is an excellent addition to you company - she made me feel at ease and comfortable about the trip from the start. She went out of her way to answer any and all questions we had and responded very quickly.
Again, thank you for the wonderful experience and please tell your staff how much we enjoyed them.
Best Regards,
Connie Menzel
Dandridge, Tennessee, USA
Client Name: Connie C. M
Location: Dandridge, Tennessee
Tour Code: 12GP3-D1010D
Tour Route: Beijing-Shanghai-Suzhou-Hangzhou-Xi'an
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Dear May Lin
Mr. Buckley and I have returned from China and the tour in Beijing.
I want to report that everything went well. The guide and driver picked us up at the ship and we all were on time. They were very professional, courteous and helpful.
We saw all the attractions as described: Tienanmen Square, the Forbidden City, and the Great Wall.
It was good we had the wheelchair as we needed it a couple of times on some of the long walks.
The hotel was very convenient and nice and we appreciated the clean, free shuttle to the airport.
Thank you again for all the work dealing with my visa issue.
I highly recommend your company to other travelers.
Client Information: Mr.Allen
Tour Code: 12PBJ-D1009E
Tour Route: Tianjin-Beijing
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Dear Fiona,
We just returned from China and I wanted to THANK YOU for all your help, but most of all, for a WONDERFUL tour guide. Mr. Shang was an amazing guide with so much history to share with us about China. We will definitely recommend your company to anyone that is need of your services. Again, much gratitude for a great experience!
Sincerely,
Client Information: Wendy C
Tour Code: 12PBJ0401-D0721IND
Tour Route: Beijing
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Dear Fiona,
My name is Audrey Vastoler and I was a vacationer on your tour.
I wanted to comment on your tour guides. In Beijing, we had Lot, who was a great tour guide. Gave us history and suggestions and was very nice to talk to.
In Shanghai, we had Qi, who was also wonderful. She was caring, informative, and overall a nice person.
If you need any other feedback, feel free to contact me. In addition, Fiona Liu at your California office was very helpful and always responded quickly to my emails.
Thank you,
Client Information: Audrey V
Tour Code: 12GP3-D0904C
Tour Route: Beijing-Shanghai-Suzhou-Hangzhou-Xi'an
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Dear May:
First of all, I want to say hello from Cali (colombia), after being finished the visit trip to China last September, leaving from L.A. in company of my wife, Gonzalo and her relatives.
To tell you the truth, my expectations about this trip were so high, because for us, here in Latin America, the concept of China as a country and regarding their life style, so different from ours made me a little bit worried. I thought that we would have problems with food /water and difficulties because of the so crowded cities, but instead, we found everything pleasant and easy for us to have and enjoyable staying in all the cities we visited.
Anyway, we decided to take this trip in company of these so special friends because of the tour price and because seems to be in that moment, the only one opportunity in our life to go so far in the best conditions. Fortunately it was great.
Today, once we have returned to our site in Cali, we ought to thank to my friend Gonzalo and of course to you and through you to your company Asia Tours group, for this so unforgettable experience, lived in that great, admirable and respectable country, your country: China.
The logistics and high standards both in the air and land portions was far away about out expectations... Very, very good Hotels, good food, excellent information... and the best of all, receiving all the time those charming smiling faces of china people in contact with us everywhere...
The high professionalism of your staff (of guides and drivers) made this intense journey something to remember the rest of our lives, as one of the best experiences in traveling.
Please keep in touch allowing us to know traveling options leaving from Colombia to Europe and Asia, to spend our vacations next year.
Congratulations again!
Cordially,
Client Information: Jorge & Berta
Tour Code: 12GP12-D0903A
Tour Route: Beijing-Shanghai-Suzhou-Hangzhou-Xi'an
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Dear Carolyn,
We returned from our China trip on Thursday, September 27. We have had a terrific time! First of all, we want to thank you for coordinating this most interesting tour for us! Organization was very good. The excursions and tours were very interesting. The tour guides were knowledgeable, informative and friendly. We want to commend Lily Lin in Beijing, Molly and Frank in Shanhai, Richard Yang in Xi'an and feel that they deserve the highest grade, as well as you do.
We have been greatly impressed by the country and have 1,800 pictures to show from our trip! Fedor climbed to the top of the Great Wall and enjoyed it tremendously.
The only issue was with food. The breakfasts in hotels were wonderful, varied and plentiful. However, lunches and dinners need to be desired.
Thank you, again!
Best regards,
Galina and Fedor S

Client Info: Galina and Fedor S, BAYSIDE, NY 11364
Tour Code:12GP3-D0917F
Tour Route: Beijing-Shanghai-Suzhou-Hangzhou-Xi'an
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Hi Carolyn,
My parents had a great time in China. They were very happy with the first class accommodations and wonderful tour guides. Thanks for making this tour available.
Client Information: Suresh M, Oak Park, CA 91377
Tour Code:12GP3-D0917F
Tour Route: Beijing-Shanghai-Suzhou-Hangzhou-Xi'an
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Hi Carolyn,
Now that I've had a chance to recover, I do want to share my trip experience with you. I had a wonderful time. Our tour guide Chris in Beijing was excellent. He was entertaining, shared important information as to what to do, taught us a bit of Chinese and gave us great information about the sites. In Xi'an our tour guide was excellent as well. Humble yet well versed in Xi'an, organized and informative. The hotel arrangements were very good to excellent as well. Breakfast was always excellent! It was good to have both American and Chinese food. The meal were very good and I enjoyed the shows. I believe we were also blessed as our group was a very fun group.
The sites were well planned I thought. We were busy from morning to night and we were able to make it to all the important places, summer palace, the great wall, etc. As to what to do differently, I would spend more time in the forbidden city and the general Beijing area and less time in Hangzhou.
I am thinking of taking another trip to southern china and hong kong, but this time with my two sons. Specifically, Macaw Guangzhou and Hong Kong. If you/China tour is considering another Groupon deal or have a special offer for next year, I would love to hear from you.
Please keep in touch!
Client Information: David M from Chesterfield, VA 23832
Tour Code: 12GP12-D0903A
Tour Route: Beijing-Shanghai-Suzhou-Hangzhou-Xi'an
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We just returned from our purchased LivingSocialDeals trip to China, it was totally awesome. My husband and 18 year old son
had a ball, as did I. The hotels were lovely, the food was wonderful, the itinerary was superb..........we had two different guides, a woman
named Ivy, who in our opinion did not go out of her way for anyone, could have been better and then we meet PETER, who was superb and professional
above and beyond our expectations..................he is an asset to your company...............please praise him for his work ethic, humor, knowledge and kindness. Sincerely, Aynne M. Pleban-Polinski MA.MA ATR
Tour Code: 12LS3-D0919C
Client Information: Aynne P, Canadensis, PA 18325
Tour Route: beijing, shanghai suzhou hangzhou
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Hi May,
We took the China Tour from September 2, 2012 ending September 13, 2012. Our tour guides were:
Chris ( Zhao Wei )in Beijing, Frank in Suzhou, Hangzhou, and Shanghai, and Richard (Yang Bo) in Xian. Overall the trip was excellent and most enjoyable. Chris (in Beijing) and Richard(Xian) require special mention because they made our trips very fun filled, humorous, and pleasant. Both these guides had tremendous patience, were extremely cordial, and had very good communication skills. The entire bus of 36 people applauded Chris and Richard for their professionalism and candor. One could tell that they enjoy their profession and respect tourists whether they are from the USA or elsewhere. Both were extremely candid about different things, where to shop , what to say when pestered by road side vendors/hawkers, etc.
Frank was good too but needs to brush up on his professionalism and attitude towards tourists. He is extremely good as a tour guide but lacks the sense of how to treat tourists from an economic standpoint. Other than that Frank is a fine tour guide and very enthusiastic about narrating things and places where we visited.
May Lin deserves special credit too for her pre trip preparedness, prompt replies via email when asked anything. I think you guys "got it". Just a fantastic tour.
Keep up the good work and of course we will suggest friends and relatives to go through ChinaTour.com.
Thanks for everything.!!!!!!!!!!!!!!
Client Name: Ashok D
Tour code: 12GP12-D0903A
Tour route: Beijing-Shanghai-Suzhou-Hangzhou-Xi'an
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May,
First can I say what a wonderful time I had on this tour. You couldn't have known when you set up our group, but we were all thankful for the pairing of our 36 strong new-found family! Second, each leg of the tour had something amazing to offer us and I was overwhelmingly impressed with the locations, hotels, tour guides (Chris in Beijing and Richard in Xi'an) and sites! Thirdly, I can't say enough about Chris; he was the perfect tour guide to start our wonderful trip. He had the right sense of humor to keep us engaged and a bountiful amount of energy to keep us informed and confident in ability. He is an ideal tour guide and I wish he would have accompanied us to Shanghai; he helped to shape our togetherness that later blossomed into a close-knit family. Lastly, Richard, like Chris, had so much knowledge and historical facts that no one would have been better suited to lead us through China's formal capital. Each day he marveled us with information and kept us on the edge of our seats with his subtle humor. Both guys were so individually great that our trip would have been lacking had we not had them with us. Thank you for engaging them as our hosts and guides!!!
On a side note, although Frank had his moments of "goodness", his dishonesty left such a bad taste in our mouths that I'm not sure we gave him a proper chance (and in hindsight, I'm sad for that). Please note that both my Grandmother (Hipatia Aguirre) and I went on the boat ride tour in Suzhou. This part of the tour was really the only "rotten" thing on our trip; not that the boat/market tour wasn't enjoyable, but that the price we later learned was so much cheaper. As you can imagine, Frank was not our favorite tour guide; but I commend your company for helping to turn an otherwise unfavorable memory into a highlight because you've taken our feedback to heart!
Thank you for your actions and of course the wonderful time spent in China; I have spoken highly of this tour to my friends, family and neighbors!!!
Client Name: Jennifer M
Tour code: 12GP12-D0903A
Tour route: Beijing-Shanghai-Suzhou-Hangzhou-Xi'an
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Hi May,
I had an amazing time. The guide tours where amazing. Starting from Chris who was always cheerful and always telling good stories and willing to be helpful and always being at the table site to tell us about all the servings and giving us description of the different dishes and than Tiffany who is a ball of fire!! Tiffany would narrate stories and would tell us when and how to get ready for our photo shoots. Always arranged for wake up calls and the most amazing thing I think she thought of was arranging our super early take out breakfast!!!! Who would of thought? Wow, that is a caring tour guide (God bless her always). She and Chris cared so much, they gave us their personal cell numbers to call in case we got lost. To me finding someone who cares so deeply means a lot. Tiffany went out of her way many times again.Thank you so very much for such a wonderful experience, everything, absolutely everything went as planned with no fault and if there was a fault due to the customer you guys resolved it ASAP.
Will arrange traveling with you again without any hesitation. Thank you so much and may God bless you for the rest of your lifes. Please say hello to Chris and Tiffany for me.
Client Name: Ramona W
Tour code: 12GP3-D0910D
Tour Route: Beijing-Shanghai-Suzhou-Hangzhou-Xi'an
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Dear Carolyn,
I want to thank you for the great tours that you put together for me. I had a great time during the weekend.
The quality of the tours were really good. I am very happy and satisfied.
The tour guide, Sunny, was very knowledgable, friendly, and helpful. She has been one of the best tour guides that I have ever had, and I travel a lot. I would highly recommend it. Also, the driver that we had the first two days (Friday and Saturday) was always smiling and was very friendly. Both Sunny and the driver added an incredible value to the tour, and made definately my weekend special. I would appreciate if you can convert this information and gratitude to your partners in China.
Thank you very much and I hope to contact you soon when I come back to China with my husband.
Thanks you very much,
Gio
Tour Code: 12PBJ0401-D0914G
Client Name: Gio Monteverde, Pero
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Hi May,
I really want to thank you for an amazing trip. I loved everything, the food, accommodations and our fabulous tour guys. My group was guided by Chris in Beijing. He is the best tour guide ever. He was very helpful and funny. When I left Beijing to go to Shanghai I really felt sad because I did not want to say good bye to Chris. He really is a great asset to your company. He knows how to attend our needs. He went the extra mile for us. He gave us his personal phone number to call him in any emergency....that was just amazing.
Also, when we were in Xi'an we were guided by Richard. He is the nicest tour guide ever. He always tried to do everything he could in order to see us happy. Without him, the experience would not have been the same. He complements chinatour.com. He truly represents you magnificent company.
Thanks for your time!
Thanks for an amazing adventure.
Client Name: Marianela H
Tour code: 12GP12-D0903A
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Hi Maggie,
We had amazing experiences in the Silk Road trip this summer. Thank you so much for the perfect planning and tons of detail arrangements for the 13 of us these past eight months! All your hard works made our trip successful!
Chinatour.com provided excellent service for us. We received three phone calls from you in China during our trip. We felt so happy to hear a familiar voice and thought that you would not forget about us. That's very touching for us.
In the whole trip, all the tour guides: Grace, Joyce, Brad and Tony provided excellent service for us. They all spoke very fluent English, knowledgeable, kind and friendly. They also kindly answered all the questions that we asked. We had a good time with them. The drivers are very nice and drove safety. Especially in Qihai, he worked from 9am to midnight one day. He is very hard worker and has very excellent working attitude. The vehicle's conditions are very nice too. We always had a big and comfortable tour bus to service us. This makes the long drive much more relaxing and pleasant!
The hotel was clean and comfortable. Beijing and Xian are the best! We had all kinds of delicious foods on our trip. We tried Peking Duck, BBQ whole sheep, donkey meat, camel hump and a special Dumpling Banquet. Yum-yum! For the kids, they might prefer more western style food. One small thing, we were asked to pay my daughter's breakfast couple times since she shared room with us and didn't have a meal ticket… Finally the problem got fix but we didn't feel comfortable by that point. The three shows are very good and enjoyable. We love to see these entertainments in our trip.
For the scheduling, most of the tour guides planned very well itinerary for us except in Dunhuang. We had too much time in Dunhuang and not enough time in Jiayuguan.
Overall, Chinatour.com did a wonderful job on our tour. Your company provided high quality service for the customers. You had exceeded the high expectation than what we thought this trip will be. We also want to thank Miss Han in China. She handled and solved problem very well. We even got the delicious fruit from her.
Maggie, thanks again for your excellent service! It was fantastic! All of us, ranging from ages 8 to 82 were very happy on this trip. I'll ask you to help me plan the next trip to China, possible another large group for Tibet!
Leilani, Danny and family
PS. I would like to share some wonderful photos with you. Please see the attachments.
Client Name: Danny&Leilani
Tour Code: B0626A
Tour Route: Beijing-Urmuqi-Turpan-Dunhuang-XiNing-Xian
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Dear May:
My sister and I just got back from our tour in china 4 days ago. We took the D0830B tour from August 29 to September 7, 2012. We wanted to tell you bit about our adventure.
First of all, we want to thank you for your professionalism and to tell you that everything went so well, better than we expected. Beijing: our tour guide Amy was the best. She was waiting with our names at the airport. She was very nice , knowledgable and by the way very beautiful. Our driver Mr Ho was very funny. She accommodated us upon our arrival so we could take a shower at the hotel before the start of the tour. Our flight was 13 hours late so we did not have the time to sleep the first night at the hotel. We fell in love with the people of china, its culture and the food was amazing. We did a bit of shoppnig at the Jade factory. The hotel was, I think, 5 star rating. I travel a lot and I can say that all the hotels were high class. The food at the restaurants were amazing and the restaurants were also very nice. She explained the history of Beijing very clearly. We went to a nice show one night. After 3 nights, she then took us to the airport and actually took care of getting our boarding passes to go to Zi'an. Zi'an: our tour guide Sem picked us up at the airport and took us to our hotel, again a very nice 5 start hotel. We went to a broadway type show, and then the city wall and the terra cotta soldiers the following day. The food was also very good and we did a little bit of shopping. Sem was very good at explaining the history of Zi'an to us. Sem took us to the airport after 2 nights in Zi'an and again got our boarding passes. A nice gesture since we would not know where to start, the airport terminals being so huge. Shanghai: Nora was waiting for us at the airport on time. She was again very knowledgable and very helpful. We visited all the sites. Shanghai was breathtaking. We went to see a nice show. We did the optional tour to the top of the TV Tower, we also did some shopping at the street markets. After 3 wonderful nights it was time to leave. Nora took us to the airport and again got our boarding passes to NY via Beijing.
I will never forget our time in China, such a big country with beautiful people, a rich history and fantastic food (so different from the chineese food in NY). I will definitely recommend China Tour and we are already saving for our next trip which will take us to Hong Kong, Hanoi, Bangkok, Tokyo.
Keep up the good work....and again thank you!
Client Name: Eddy
Tour Code: 12GCD10-D0830B
Route:Beijing-Xi'an-Shanghai
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Hi Carolyn,
We just got back! What an amazing trip. Everything was better than anticipated. We plan for the worse and expect the best and everything about this trip exceeded expectations! Thank you so much Carolyn!!!
The tour guides were all excellent and very knowledgeable. They all went out of their way to make sure we were comfortable. I look forward to our next trip to China and will call on you when it comes time to plan.
Thanks so much Carolyn. You are the BEST!!!
Jason & Family
Tour Code: 12IND-D0622A
Client Info: Fremont, CA
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We are safely home. China exceeded our expectations in every way. Chinatour and your affiliates in each city did a terrific job. We will recommend you to our friends.
I also wrote review on Tripadvisor. This online service was the reason we chose Chinatour.com in the first place.
Thanks again.
Warren and Susan
Tour Code: 12IND-D0725C
Client Info: SKANEATELES, NY
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We wish to complement you on the excellent customer service provided by Carolyn He.
We took the 12GP12-D0405B tour in April of this year. Before the trip Carolyn was most helpful addressing our concerns and following through on our requests such as emailing us to let us know when she put our passports in the mail. We had numerous questions about the form etc. and she was able to answer all our inquires.
While in Xi'an I mailed a box back home with the help of the Hotel staff. After returning home we waited for the package to arrive. It did not. I emailed the company listed on the copy of the shipping receipt. They did not respond. In desperation I emailed Carolyn and included a scanned copy of the shipping receipt. She responded promptly that she would look into it. After several emails back and forth she found the package was still in China, it had not cleared customs. She and a collage somehow got the package mailed out to me. We have not received it to date, but are now confident it will arrive because we have every confidence in Carolyn and those who helped her.
I can't tell you how much we appreciate Carolyn and the rest of your staff. I'm sure you are very proud of them.
Thank You
Kay Randall
Tour Code: 12GP12-D0405B
Client Info: Kay Randall
Salem OR 97301
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Prince Pierre the Frog takes chinatour.com as an extra traveler:
http://www.princepierre.com/ASIA/CHINA/BEIJINGCHINA/beijingchina.html
Name: Bernie O
Tour Code: 12GP12-D0426
Route: Beijing Xi'an Shanghai Suzhou Hangzhou
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May Lin,
I want you to know that my daughter and I had the most wonderful time of our lives on our 5/17 trip to China. The trip was better than we could have imagined. The hotels were fantastic. The guides were fun,smart, honest and kind. Delightful. We were very lucky. The people in our group became friends on the first day. Everyone was so happy to be seeing China. We fell in love with china and it's people. I feel that we saw all of the iconic sites in the cities we visited. The dinner in the Hutong was unforgettable._I am recommending my trip to everyone. My daughter has signed up to study Chinese in college this year in hopes of returning to China! Thank you for a beautiful, interesting, life changing and completely stress free trip.
Diana M
Tour Code: 12LS0518C
Route: Beijing Xi'an Shanghai Suzhou Hangzhou
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Hello Carolyn,
Sorry, it took me this long to reply to your email.
The trip to China was wonderful... so was the tour. Everything went very smooth and as planned. We got to Beijing , and the tour guide ( Grace) was waiting for us with a sign that had my name.....I felt so important.....lol. Both the driver ( Zhang) and Grace were very nice and profesional.....the tour??? exceptional!!!! We really enjoyed everywhere they took us.....China is a great country!! and the people are friendly and warm.....cant wait to go back.....I forgot about the food......simply fantastic!!!
Thank you again for all your help with the tour, and I will make sure anyone I know that wants to go to China, they book a tour with you.
PS: We did tip the tour guide and the driver....we were not sure how much money to give them...we gace Grace 400 , and Zhang 200 of their currency...I hope that was enough....they were both amazing people and very knowlegeable.
Nelson

Rich
Client Name: Nelson
Tour Code: 12PBJ0401-D0603A
Client Location: Phoenixville PA 19460
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Hello Carolyn,
I have ended my tour with your company and must pass along compliments. Your employees were very organized and took very good care of me. Both interpreters spoke excellent English, and taught me a great deal about China. Amy was especially insightful and a wonderful conversationalist. I appreciate her efforts to keep me informed and stress free. I had a great tour and will certainly use your service again.
Thanks again for all your help,
Rich
Tour Code: 12IND5-D0610B
Client Info: Dr. Rich G
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Hi Carolyn,
Remember me? Just wanted to follow-up with you and let you know...The trip was fabulous.
The tour guides were really great...the sights were incredible. We really had a wonderful time.
It would be kind of fun to chat with you again about the experience. let me know if your interested.
I hope all is going well for you!
Thanks again for all your help, especially the extra little chats we had.
Perhaps we will talk again soon.
Best wishes,
Laurie F
Customer Location: Burlingame, CA

Route: Beijing Xi'an Shanghai Suzhou Hangzhou

Tour Code:12GP12-D0404E
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May,
I am sorry I didn't get back to you sooner, but we hit the ground running when we returned, a trip to see a daughter in Seattle, and putting in a new bathroom in our home. But I wanted to thank you so much for making sure we had a wonderful trip.
Our trip was a most enjoyable one, and the people along the way, the tour guides, drivers, hotel staffs, were the nicest we have ever run into. But it all started with you. We wouldn't have been able to go at all, if it wasn't for you, and your hard work and dedication.
The group we were with from all over the country, was great. There were 36 in all, of all ages, and backgrounds, and we meshed into a group of friends by the time the tour was over. I can't say everything went perfectly, but everyone was so gracious, and "Went with the flow," and ChinaTour.com came to our rescue each time to make things even better then the planned itinerary. Starting with you, we found the people of China we met to be the most polite, gracious, helpful and considerate people we could have ever imagined, and your history, and culture amazing. Our group of 6 want to send our sincere "Thank you" If you ever need a referral, we can certainly give a great one. and would love to help.
Thanks Again,
Vince, Judy, Kathleen, Peggy， Bill and Claudina.

Tour Code: 12GP12-D0329B

Itinerary: Beijing/Xi'an/Shanghai/Suzhou/Hangzhou
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Hi May Lin,
Just a note to tell you our tour returned safely and we had a fantastic time! All went pretty much as planned, and it was amazing. I made comments on the tour guide sheets in each city. If you would like additional details, please ask.
By the way, Air China transferred our mileage to United Airlines afterall.
A friend of mine is interested is traveling to China. If you don't mind, I will give her your contact information.
Many thanks for all your help and kindness!
With best wishes for continued success,

Tour Code: 12GP12-D0430C

Itinerary: Beijing/Xi'an/Shanghai/Suzhou/Hangzhou

Custoemer: Carolyn. B
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Hello Carolyn:
Again, a most wonderful and excellent experience.
There is a huge economic disparity between the classes. Wealthy citizens all drive Audi. And not the little A-4 but the "flagship" A-8L or the A-6L. As you know, a sign of status and achievement is to drive a luxery car. (Audi, Mercedes, Lexus, Jaguar, Porsche, etc). Poor people still buy from street vendors and ride bicycles.
Our tour guides were very professional. In Beijing we had June. She shared a great deal of knowledge. Unfortunately, some of the members of our tour did not show here proper respect. They wanted to set their own schedule. If they say anything bad about June, it must be ignored. June is a professional deserving respect.
In Xi'an we had Jerry. He was even better than June. So much information to share about the wonderful history and culture of China.
In Shanghai and the two other cities we had Peter. He was the best, but again, all three were professionals. He shared his excellent knowledge and imparted a wealth of information about Chinese culture and history.
I will share my experience on TripAdvisor and will be giving a top review. Your tour offers exceptional value.
Not only was the trip excellent, but your coordination of everything in advance was perfect. For example, you handled the Visas perfectly. Your service was excellent in all regards. That is as important as the trip.
Sincerely.
Calvin W

Tour Code: LS410418B

Route: Shanghai beijing suzhou hangzhou

Client Name: Calvin W

Location: Hockessin, DE 19711
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Hi May.
I had a very enjoyable time on my trip to China with Chinatour.com What was given and explained in the itinerary of this trip was exactly what we received.
The tours were good and the food and hotels were very good, better than expected. I did find some of the shopping a little long, but that is me personally and it certainly did not put a bad spin on the trip.
When I became ill everyone was very helpful and nice. I can't say enough about Tony the hotel rep who checked on me numerous times to see how I was feeling.
The three tour guides were excellent; all with a different style. I did not see any guide become rude or unhelpful to anyone on the tour.
Thanks for a great trip.
Pat

Tour Code: 12LS0413D
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May Lin,
We enjoyed the trip immencely and we have recommended your company for a source of service. Your offer was almost too good to be true, but everything about the tour was great. The participants were all great and it improved the tour with all of the other tour participants. The family with the baby was actually one of the high lights of the group. The mom and dad had the best behaved child. They did have the ticket problem at every airport with the added ticket, but the tour guides and agents worked with them and took good care of the family. I know it was a hassle for them but the tour guide could not have done more than what they did to assist and make matters right.
The trip was excellent from all aspects and I would be interested in any future offerings.
The hotel accommodations and the food experiences were great. The room accommodations at Shanghai was the only place that could have been improved, but the location and food was good and we had been spoiled at all of the other locations.
The tour was a real education and an experience we would not want to miss. China and the people are so nice and the experience of seeing the cities and getting the insight provided by the your guides was almost perfect. I cannot recommend any changes for improvement. Oh. One of the extras that really needs to be a part of the standard tour is the canal boat trip at Souzshaoe. Peter was able to include that as an add on, but everyone in the group agreed that that was one of the high lights of the trip. David and Cindy and Peter our three guides get the highest marks for their jobs in assuring that we saw the best China Tours had to offer. Thanks for allowing us to participate. Keep us on your future offerings.

Tour Code: 12GP12-D0412B

Itinerary: Beijing/Xi'an/Shanghai/Suzhou/Hangzhou

Marilyn, Pete, Cathy and Ken
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I just wanted to submit praise for our tour guide \"Hyphen\" in Shanghai for our tour there from April 23-April 26. Not only was he knowledgable and extremely helpful, but he went the extra miles to help us, including when we got stuck in the airport for a few hours without a flight. We are grateful for his support and guidance, and just wanted to send our thanks and praise. We also wanted to say thanks for a great tour package -- we would recommend Chinatour.com to our friends.
Sincerely, Mary Luger

Tour Code: 12IND-D0420D

Mary L, Arizona

Itinerary: Beijing, Shanghai, Wuzhen
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Hi Sherry, 

I wanted to THANK YOU SO MUCH for making our trip and Hayley's birthday so extra special!!!We had an amazing time on the tour and have been telling all our friends about it.
Enjoy the summer,
Stuart
Thanks for all your help and take care.
Monique
 

Tour Code: 12GP12-D0412B

Itinerary: Beijing/Xi'an/Shanghai/Suzhou/Hangzhou

Customer: Stuart Fingerhut
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Dear Carolyn,
I can't say enough good things about it. My husband, son and myself immensely enjoyed the whole tour. It wasn't perfect, but nothing is when you're traveling especially with a child. We fell in love with your culture, food and great bargains. It truly exceeded our expectations. We will definitely want to tour with you again. We are interested in other places in Asia, Europe etc... Any groupon deals coming? Please let us know.

Tour Code:12GP12-D0405B (Groupon special deal)

Mrs. Vilo, New York, NY
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Hi Carolyn,
I overheard this individual make bad comments about the tour and the food and I completely disagree with her. I Have told everyone how wonderful the experience was and that I recommend all my friends and family take similar tours with your group. I was surprised how good the food was and how nice the tour buses and hotels were. I recognized that we were paying a very low price and did not expect the accommodations to be as nice as they were. I became very close with many of the other members of the tour, and we all discussed how this one individual was way out of line with her comments. We realize that going to the shops and spending money was a way to supplement the trip and make it more affordable for everyone. I would not have been able to visit China without such a great deal from China Tour!
The guides and drivers were all very knowledgeable and very friendly. They really made the trip a great experience. I had Richard(Beijing), Jerry(Xi'an), and Ricky(Hangzhou, Suzhou, Shanghai) as my main guides. These three guides were so awesome, I would recommend them to anyone taking a tour to China. Jean also lead us on one of the optional dinners, she was great as well. I was shocked at how much history the guides all new about the places we were visiting. They all went out of their ways to make sure we had a great experience and learned about the history and culture of China.
Thank you and your group for making the trip so amazing.
You can feel free to share my feedback with anyone you wish.
Thanks,
Mr. Alex S

Tour Code:12LS0413D (livingsocial special deal)

Philadelphia, PA
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Hello Carolyn,
We arrived back from China yesterday and were absolutely thrilled with our tour. Everything was perfect. The guides were fantastic. Richard in Beijing and Richard in Xian were fantastic. Peter Wu from Shanghai was extremely helpful and very knowledgeable about the cities we traveled to. I would like to thank you for your help arranging the hotel rooms for all 3 of us. Each room was set up perfectly. You were also very speedy in returning our passports and visa's back to us. Please forward this onto any manager or supervisor to let them know that we were thrilled with our trip and will be return customers thanks to you and your great tour guides.

Sincerely,

Tour Code:12GP12-D0329B

Routing: Beijing Xi'an Shanghai Suzhou Hangzhou
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Hi Carolyn,
Please pass on to our tour guide, Mr. Lot, that I really enjoy his friendly ”all-out” services that he provided during our China trip. He deserves 2 thumps up! I will never hesitate to commend him to other groups. It’s really a compliment to Lot’s great service.
Also our driver was just like a father to all of us. His kind gestures during the entire Beijing trip was just wonderful.
Thank you for providing us that wonderful people.
Thanks and Regards,

Otty J. Sukadi

ExxonMobil Oil Indonesia Inc.

Tour Code: 12PBJ-D0308A
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Dear Carolyn,
Just want to thank you for the GREAT time my friends and I had in China. Thanks to you, everything went especially well, the hotel we stayed (Four Points by Sheraton) was just PERFECT …. Love the beds. The guides, esp. Lot (Guide in Beijing), Cindy (Xi’an) and Hyphen (Shanghai) were so friendly and fun. I would like to mention especially Lot, he is a superb tour guide, very friendly, understandable and patient. Please convey to him that my group and I very much appreciate his time with us.
Thank you Carolyn, I will surely be happy to commend you to others in my country.
Take care and God bless you.

Lana Gerungan

Administrative Assistant

ExxonMobil Oil Indonesia Inc.

Tour Code: 12PBJ-D0308A
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Hi Carolyn,
All 3 of us had a wonderful time. We really enjoyed Alan, Jerry and Hyphen.
I have taken many trips. This was the best trip in my life. Really. Thanks to you and all the tour guides so much for the wonderful memories!

Ms. KUROWSKI

Client Information:

New York, NY

Tour Code: 12GP12-D0123A
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Hi Carolyn,
I want to thank you for all your help with the trip we recently took with Groupon Group. Everything was great and overall it was an amazing experience, from climbing the Great Wall to the Shanghai's Market. We loved China and would definitely look into collaborating with you again for our future trips to China.

Mr. Pena

Client Information:

New York, NY

Tour Code: 12GP8-D0122A
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My partner and I just finished Tour Code: 12GP12-D0315A this last week. I want to thank you for a remarkable trip in every way. One of our very best Groupon purchases ever!
We had never done a group tour before and were a little nervous. May Lin was very helpful as we prepared for the trip. Both in e-mails and on the phone she provided friendly, professional and timely help for our every question.
The trip itself was amazingly well done. The hotels were always excellent, our 3 tour guides were very knowledgeable and extremely helpful. In particular, Zhao Wei in Beijing was an extraordinary professional. Melanie and Frank were also terrific.
We couldn't believe how much was packed into the 12 days, we never would have had half the experiences on our own. We also had a great group of 32 people traveling together very well. All went smoothly and added up to a trip of a lifetime.
You may feel free to use any of this letter as quotes and we look forward to our next travel opportunity with you.
Thank you,
Barry Collodi
Carl Desiderio

Client Information:

New York, USA

Tour Code: 12GP12-D0315A

Itinerary: Beijing-Xi’an-Shanghai-Suzhou
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Hi, Ray,

We just wanted to let you know that the China trip was great! We enjoyed it very much. The tour guides, Michael and Nora were outstanding. Please let it be known to China Tour that they were great.
Thank you for all your help!  

Client Information:

West Chester, PA

Tour Code: IND-C0203A

Itinerary: Beijing-Xi’an-Shanghai
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Hi Sherry, just wanted to give a good comment on our trip to Xi'an. Our tour guide Jerry (Chi) Zhang was the best! He went far and beyond to keep us happy. He is too good of a tour guide and person, and we will surely miss him :)
So far the rest of trip has been great too, the guides and hotel staff have done their best to keep everyone happy. Thanks for everything.
Kind regards,
~Jim Quijano
 

Client Information:

Jimmy Quijano

Tour Code: 12GP12-D0123A
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Hi Jessica, 

We so much enjoyed our 10-day tour through China. I think my favorite places were the Great Wall, the Li River trip, the terra cotta warriors in Xi'an (amazing!), and the Museum in Shanghai. It was very cold the day we visited the Forbidden City, and the children didn't last long outside, even with winter coats, hats, mittens. We bought several nice items during the trip, including a piece of furniture which will be shipped to Boston by February. The guides were informative and flexible, the drivers very good (hard to drive in Shanghai and Beijing, so I saw!). The food was good earlier in the tour, but not so delicious in the factories and by the end of the tour. And for us, every meal was all much too much food. We threw so much away; I felt wasteful! But it was convenient not to have to find our own meals.
I will certainly highly recommend China Tour to my friends and colleagues. Thank you for this wonderful experience--once in a lifetime! (Although, my husband and I are thinking we should do the Silk Road tour, without the children, some time in the future).
Hope you had/have wonderful holidays. Thank you for your efficient and friendly correspondence. Your quick replies to all of my inquiries, especially early on, was the reason I chose China Tour over the other two companies with whom we were corresponding. And the good price tag was also a huge factor in your choice of tour companies.
Best, Monica
 

Client Information:

Monica, USA

Tour Code: IND-D1215B

Itinerary: Beijing-Xi’an-Gulin-Yangshuo-Shanghai
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Mei

I thought I should email to tell you how very much we enjoyed the trip. It was excellent in every way – the pleasant and knowledgeable guides, the delicious food, the high standard of accommodation, the very complete selection of attractions included, the well thought out itinerary – really everything was just so very good. I have been singing the praises of chinatour.com to many people here who are interested in the trip we did, and the very reasonable price for the exceptional value we thought the tour was. So don’t be surprised if you end up with lots of people from Australia contacting you about trips. We sincerely thank you for all the assistance you gave us.

Terry L.

Client Information:
Wanguri, Austrialia
Tour Code: IND-D0925A
Itinerary: Beijing-Xi’an-Gulin-Yangshuo-Longsheng-Chongqing-Yangtze River cruise-Yichang-Shanghai

May Lin,

Just yesterday, we returned from our 22 day cruise and 3 day Bejing tour you planned for us. I wanted to let you know that our driver and guide Leena were wonderful and went above and beyond their duty to show us an amazing time. Thy out did themselves. They were very attentive, helpful & patient and great to be around, throwing in some "surprise" stops on our tour that we didn't expect. Leena even suggested some extra evening activities for us to do. We feel like we have had a great introduction to Bejing and would highly recomend your company for any future Asian travels.

Best Regards,

Linda K.

Client Information:
San Diego, CA
Tour Code: IND-D1010F
Itinerary: Beijing 4 Days 3 Nights

Dearest Carolyn ,

How nice you are! You care so much about us. Our trip was wonderful and memorable. I am so sorry to reply your e mail so late. I just came back yesterday morning. Everybody in our group was amazed to join this tour with China tour.com and was amazed by all the care for our group of 16. All guides was knowledgeable, friendly and funny too. I brought a lot of things such as snacks, T- Shirt , key chain , posters , books and video from China tour.com office in Beijing etc. I have 4 big luggages and 2 carry-ons. Wow, a lot of stuff and zillion of photos. I am going to send you some of my pictures later.

Best, Gino

Client Information:
Orlando, FL
Tour Code: GMY15-C0905C
Itinerary: Beijing-xian-chongqing-yangtze River cruise-yichang-shanghai

Dear Carolyn,

Indeed, it was really a great pleasure working with you with our travel tour. We really appreciate it for the excellent job you did for us. I will be contacting you again in the next few months. I am hoping that you will help me again in the near future.

Recy

Client Information:
Recy, Manila
Tour Code: PBJ0401-D0929B
Itinerary: Beijing

Hello Shelly,

Just wanted to let you know that we had an amazing time in China and Tibet last month. Everything was well organized and we thoroughly enjoyed the tour. The hotels, transportation, food were great. In particular, Michael Zhang, our national guide, was excellent.

Thank you for all your help putting this trip together. Best wishes,

Client Information:
Anna and B. Bonnell, Nanaimo, Canada
Tour Code: Private Tour--E0904A
Itinerary: Beijing-Xi'an-Tibet-Chongqing-Yangtze Cruise-Guilin-Yangshuo –Shanghai

Hi Shelly,

I am now back in Canada and wanted to tell you how much I enjoyed our recent 20 day Chinatour.com tour.

We were looked after so well by our national guide, Michael, from the time we met him in Beijing airport until we sadly said goodbye at Guilin on our way home. The local guides who met us at each destination were also helpful, open and friendly. We learnt so much about the history of China, as well as everyday life, from all of the guides. We really appreciated them sharing their personal knowledge of each region.

China's world-class tourist destinations were just as amazing as we had anticipated they would be and the hotels we stayed in were first class. The included restaurant meals gave us a great choice of local dishes, so that everyone ate well. I will certainly recommend Chinatour to my friends.

Client Information:
Alison S., Nanaimo, Canada
Tour Code: Private Tour--E0904A
Itinerary: Beijing-Xi'an-Tibet-Chongqing-Yangtze Cruise-Guilin-Yangshuo –Shanghai

Hi Ray

I wanted to thank you for booking a great trip! The hotels were great, especially the Beijing Capital Hotel - I would highly recommend it - the hotel itself is amazing plus it's location is perfect - and for such an affordable price.

I had a great time in China!!

Mari

Client Information:
Mari B., Hawaii, NY
Tour Code: IND-C0827A
Itinerary: Beijing, Shanghai, Guilin & Yangtze River

Hello May Lin,

So, we are back home now after an experience of a lifetime, and a wonderful holiday in China.

I want to thank you for all the arrangements made to make our tour so enjoyable. From the time we arrived in Beijing, being met at the airport, transferred, and checked in to our hotel, to our departure when the tour ended, ChinaTour.com was so well organized, and took care of every little detail. Our whole group wholeheartedly agreed this was the best tour ever.

All the tour guides in each of the cities we visited were very professional, knowledgeable, extremely helpful and very friendly. They made our tours very interesting, and a lot of fun. We were all very impressed by how capable they were in ensuring that everything went smoothly and seamlessly.

The hotels were all excellent, as were all the meals and food. The transportation and tours were handled very efficiently, and the shows and Yangtze cruise were simply fascinating and breathtaking.

All in all, we enjoyed our tour with your company, which made our first visit to China so memorable.

Thank you May Lin, and we will recommend ChinaTour.com to all our friends.

With our best wishes to you,

Chai and Maurice B.

Client Information:
Chai and Maurice B., Hawaii
Tour Code: GMY15-A0905C
Itinerary: Beijing-Xi'an-Guilin-Yangshuo –Yangtze Cruise-Shanghai

Dear Jeffrey:

We had a good time. Our members of the group wants me to thank you for the arrangement. The hotel is good, The buses are in good condition and the drivers are excellent. And the guides are excellent.. I definitely will recommend your company to all my friends.

Thanks again for your effort to make our tour pleasant.

Sincerely,
Shung-Ming L.

Client Information:
Thousand Oaks, CA
Tour Code: CT10-B0907IND
Itinerary: Beijing-Urmuqi-Turpan-DunHuang- Lan Zhou - Xian

Dear May Lin

Thank you for everything. Our tour was perfect. Great service.Hotels and guides, transportations and meals,etc. were as good as you offered.


Myriam & Daniel

Client Information:
TAMPA, FL
Tour Code: GBC12-D0808A
Itinerary: Beijing-Xi'an-Guilin-Yangshuo -Shanghai

Hello Carolyn,

My friend Jessica and I arrived safely in Shanghai and met with the driver. There were absolutely no problems meeting him or with any of the trains we caught. The driver was wonderful and we managed to communicate with each other very well. All of the train tickets worked out amazingly well. Thank you for all of your help. I will be here for the next 3 months, and will contact you about booking future trips.

Thanks again for all your help and your kind email :)

Nicole

Client Information:
Chicago, IL
Tour Code: W-D0810B
Itinerary: Shanghai-Wenzhou-Shanghai

Hello Carolyn,

We had a good trip overall. We certainly enjoyed China and are happy with your overall service.

I would like to take this opportunity to let you know that we are very pleased with your personal professionalism and service. You have been a delight to work with. I am sure we will have an opportunity to work with you again when we plan a trip to Tibet.

Naveen

Client Information:
San Jose, CA
Tour Code: GMY15-B0725A
Itinerary: Beijing-Xi'an-Guilin-Yangshuo-Chongqing-Yangtze-Shanghai

Hello Carolyn, our tour was fabulous. You did a great job of staying in touch with me, giving me information, and negotiating with me just to book the tour. Our guide Chen was wonderful and did a fabulous job. He catered things to our interests and made sure we all were happy. He was very fun to be with and we were all sad to say goodbye. The hotel was also great. Touring with your company was definitely the way to see Beijing.

Shannon

Client Information:
Utah
Tour Code: IND-D0805E
Itinerary: Beijing

Client Information:
Boca Raton, FL
Tour Code: IND-D0807A
Itinerary: Beijing-Xi'an-Guilin-Shanghai-Hong Kong

Hi May,

Our trip to China was fantastic. All the guides were very helpfull and a wealth of knowledge. Cynthia (Xi'an) and Nora (Shangai) were outstanding, they both went the extra to make our trip a memorable one.The drivers were all capable and the vehicles comfortable.

The entire trip from the moment we started to book it, to our arrival home was effortless and went like clockwork.

We have passed on your details to a friend who is interested in doing a similar tour. I hope they find it as easy as we did.

Regards,

John & Mary

Client Information:
Deagon Qld, Austrilia
Tour Code: PYZ-D0713E
Itinerary: Beijing-Xi'an-Chongqing-Yangtze River-Shanghai

Hi Sherry,

We arrived home early this morning! We all have a little jet lag, but we are still excited about the wonderful time we had. It was a whirlwind of activities with so much to do. Each guide was unique and perfect for the area we were visiting. Everyone did a great job of meeting our itinerary, but allowing us the option to have some down time if needed. The visits with both Welfare Institutes were more than we expected. We brought pictures we took when our daughters adoptions took place. In Wuhu, they contacted Kendall's nanny (who had recently retired) and she joined us for lunch. It was a wonderful connection. When we went to Hanchuan, the workers and caregivers from when Carlin was adopted were retired and unavailable. They brought us to the original institute so Carlin could see the place she was found and see the rooms she played and slept in.

Both Institutes welcomed us with large signs and joined us for lunch. We really appreciate all the arrangement you made to make this such a memorable visit. I've attached a few photos.

The food was plentiful with a large variety- we really enjoyed it. The hotel accommodations were very nice. Everyone was friendly and welcoming to our family.

Sherry, I especially appreciate you being so accessible to answer questions and do all the planning behind this trip. We have never taken an organized tour before. I was so happy we chose China Tour. I was able to relax once we arrived and know that everything would be taken care of- even if flights were cancelled or a schedule was changed- it was taken care of before we were even aware of the problem.


Sincerely, Pat

Client Information:
Churchville, PA
Pat, Kenneth, Carlin, Kendall
Tour Code: IND-D0802A
Itinerary: Beijing-Xi'an-Chengdu-Hefei-Wuhu-Hankou-Hanchuan-Wuhan-Shanghai

Hi May,

Wanted to let you know how much we enjoyed our tour in May. Weather, travel arrangements, lodging & food all exceeded our expectations. Your tour guides were professional, knowledgeable, and helpful (especially Margaret in Beijing who went well above the call of duty to assist in a personal matter).

We have already recommended you to our neighbors, who are planning on going to China next year. We look forward to returning to China and perhaps adding on other Asian destinations.

Thanks to you and your associates for a terrific job!

 

Dennis & Celeste  

Client Information:
San Jose, CA
Tour Code: GBC12-B0509A
Itinerary: Beijing-Xi'an- Guilin-Yangshuo-Shanghai

Dear Sherry,

I wanted to take the time to thank you and your staff for an amazing trip to China. The Baldwin family enjoyed every minute of the trip because of your tour guides and itinerary. With each stop on our tour, we got a perfect host or hostess who was not only knowledgeable about the city, but also a wonderful person who took care of all of us--from 9 years old to 60 years old! I cannot imagine a better experience.

We also liked the pace of each itinerary as well as the unique qualities each guide brought to the journey. We all had our own favorite parts of the trip--none was the same!

I appreciate your professionalism and prompt attention as we planned and booked our trip and felt confident that we were being well taken care of when we were in China. Thank you again for a fantastic experience. We have highly recommended your company to our friends and family. We cannot wait to return when we get another chance to do so.

Sincerely, Kyle, Amy, Emily, and Will Baldwin Larry and Melissa B.

Client Information:
Kyle,
Amy,
Emily
Will B. Larry
Melissa B.
Tour Code: IND-D0722A
Itinerary: Beijing - Xi’an - Shanghai

Sherry
I want you to know that we all had a wonderful trip in China and truly appreciate all your work in setting it up for us. I have only one suggestion: On the day you visit the Forbidden City don't schedule any other walking tour, it was exhausting.Even Jason who is 16 and healthy was extremely tired with sore legs. All of our guides were wonderful. They were all friendly, knowledgable, and very organized. I want to especially praise our guide ,Daisy, in Guillin. She went out of her way for us and was an absolute joy to be with. I hated to leave her. She noticed that Jason did not eat well one day and she made a special trip to bring him a pizza for his dinner. I was frightened of the ski-lift up the mountain and she rode with me, patted my hand, chatted with me and kept me calm so I had a wonderful ride. If I'm ever back in China I hope I can spend time with her again. Thanks again and be sure I would recommend you and your company to everyone. Also, our favorite part of the trip was Guillin. It is absolutely beautiful countryside and we really enjoyed the farm visit. We met other tourists on the boat who also said they enjoyed Guillin the most.

Kay M.

Client Information:
Kay M.
Mr. Robert M.
Mrs. Kay M.
Mr. Jason B.
Tour Code: PYZ-D0627D
Itinerary: Beijing - Xi’an - Guilin - Yangshuo - Yangtze River Cruise - Shanghai

Dear May Lin,
I just wanted to thank you for everything! The tour was great, and everything went as planed. All of our tour guides were really nice and help with everything they could. It was a wonderful experience!

Ana

Client Information:
Mexico D.E.
Tour Code: IND-D0630B
Itinerary: Beijing-Xi'an- Shanghai

Hi Ray,
Finally, my husband and I were back to U.S. on 6/30 early morning.
I am writing to you to express our deep appreciation for your help. We enjoyed our stay at Four-points Sheraton Hotel in Beijing. Thank you for  helping us frequentlyy to make or extend our researvation.  You are a kind and wonderful person. Best regards to your future.

Xue Lan Rong & Cong Yuan

Client Information:
Professor Xue L Rong and Cong Yuan from North Carolina USA, May 2011
Tour Code: CT10-B0529A
Itinerary: Slik Road 15 Days with 15 Days extra nights Beijing

Hi Ray,
We had a wonderful trip. The hotels , the food, the guides. The guides were always there for us and on time. We were never left at the airports, alone. These young men were knowledgeable and professional. I can't say enough and all my friends were extremely happy also. Thank you Chinatour.com and thank you, Ray.
Linda Bucaria

Client Information:
Linda Bucaria at Long Island NY USA, May 2011
Tour Code: INDC0515A
Itinerary: Beijing, Shanghai, Xian, Yangtze River, Tibet & Hong Kong

Dear Ray:
Hope all is well and you are in great spirit.
Thanks for the services you have provided to SAGE college.
The group have been very satisfied and impress with the travel arrangement in China .
Looking forward to work with you again,
Best regards
Ben kahn

Client Information:
Professor Ben Kahn - Albany NY USA (May 15)
Tour Code: INDC0516D
Itinerary: Beijing, Xian, Guilin & Shanghai

Hi, Just wanted to tell you we had a wonderful trip. You did everything you said you were going to do. Our guide and driver were great. We could not have done all the things we did by ourselves. I will not hesitate to recommend your company.
 
Doris Holmes

Client Information:
Mumtaz D. Holmes & P. Parker, USA, May, 2011
Tour Code: Private Tour -IND-D0331C
Itinerary: Beijing

Client Information:
Mumtaz Hasan K.  & Atia Mumtaz K., USA, May, 2011
Tour Code: Private Tour - IND-D0415B
Itinerary: Beijing-Xi'an -Shanghai

Hi Sherry,

We had a wonderful trip.We will definetely recommend China Tour to our friends. We would lik eto get a message to our guide in Shanghai. She first name is Omi. She gave us her email address but we are having a problem getting through to her. As you know we fly stand by. She was worried about leaving us at the airport not knowing if we would get on and asked us to call her when we had our seats. We did not have time to call her. We would just like to let her know how much we appreciated her concern and let her know we made it home just fine. Could you please forward thsi message to her for us?

Sincerely,
Nioka R.

Client Information:
Christopher R. & Nioka R. , USA, May, 2011
Tour Code: GMY15-D0425D
Itinerary: Beijing-Xi'an-Lhasa-Chongqing-Yangtze-Shanghai

Hello Mei

I just wanted to let you know that was the best trip we have ever had. Your personal service was excellent, everything went extremely smooth. The Hotels were all great, the food was excellent, and most important All of your tour guides and drivers were excellent! They really made the difference. We had great service from all of your people. I will definitely recommend your company. This was a trip of a lifetime. You, your company, tour guides made it such a pleasure. Thanks again for all of your help. Thanks for making a dream come true.

Thanks again
Brian & Arlene McElroy

Client Information:
Westhill, CA, MAR, 2011
Tour Code: Private Tour-PYZ1401
Itinerary: Beijing-Xi'an-Lhasa-Chongqing-Yangtze-Shanghai

Dear Meilin, 

Just to let you know that we had a good time. Thank you for all your assistance. Definitely I will recommend your travel agency to my friends who want to travel to China and of course you....for being a  wonderful agent.

Mr. & Mrs. S./Rema V.

Client Information:
Cupertino, CA, March, 11
Tour Code: GMY15
Itinerary: Beijing-Xi'an-Guilin-Yangshuo-Chongqing-Yangtze-Shanghai

Client Information:
USA, Mar, 2011
Tour Code: D0318A
Itinerary: Beijing Xi'an Shanghai Hangzhou Suzhou 10 Days

Client Information:
Piscataway, NJ, Jun, 23 2010
Tour Code: Private Tour
Itinerary: Beijing-Xi'an-Suzhou-Hangzhou-Shanghai

Client Information:
Singapore, Jan 10, 2011
Tour Code: Private Tour
Itinerary: Shanghai,Xi'an,Guilin, Yangshuo,Beijing

Kitty,

We had a wonderful time in China. All of our guides were equally great and informative. They were all extremely professional and did everything they could to make our trip very pleasurable and memorable.

Your organization has selected guides and drivers that took excellent care of all our needs. I will recommend your organization to my friends and family in the future.

Thank you

Rochelle Sarah, R.

Client Information:
Los Angeles, USA, Dec 15, 2010
Tour Code: GBC12
Itinerary: Beijing, Xian, Guilin, Yangshuo, Shanghai

Sherry,

Trip was excellent. Tony and th eother guides were perfect people and made everything very easy for our group. I would have been lost without them.

Please feel free to send me a list of questions to fill in. I will recomend you and your company to everyone I know travelling to China.

Thanks for all your help.

Stephen (Ireland)

Client Information:
Cross Border Orchestra of Ireland, Oct 27, 2010 - Nov 1, 2010
Tour Code: IND-A0822E
Itinerary: Shanghai & EXPO 6 Days

Hi May Lin,

I just wanted to say thank you so much to you and Chinatour.com for arranging our itinerary in Beijing. It was definitely a life changing trip to China. My friend and I truly enjoyed our time there--including the tour, the tourguide, the accomodations, and of course the sites.

Hopefully, it won't be too long before I can return and explore the other cities of China and also do business with you and your company once again.

Thank you again.

Lee

Client Information:
Lee, Vallejo, CA, Oct 2010
Tour Code: PBJ0401
Itinerary: Beijing 4 days Private Package

Hola Sherry:

This is to say thank you for the wonderful trip we made.

There was not a single delay or any kind of problem. We were only four persons in the group and we enjoy a lot because it resulted in a personalized tour.

The hotels were not five but “six stars” in quality, service and luxury.

We can recommend your VIP tour to any person who wants to know China in a perfect way.

Muchas from Costa Rica.

Client Information:
Federico and Muchas, San Jose, Costa Rica, Sep. 2010
Tour Code: GG16-A0919G
Itinerary: Grand Yangtze Cruise 16 Days - Beijing, Xi’an, Yangtze River Cruise Downstream, Shanghai, Hong Kong

Good afternoon May,

I just wanted to write and thank you for helping us have a wonderful vacation, my mother and I both enjoyed China. I can't wait to go back!

I was wondering if it would be possible to forward on our ticket information for both international and local China flights? We are both members of Star Alliance and would like to collect the points :)

Thanks again for everything and I will not hesitate to recommend you to all my friends and family who are interested in travelling to China now that they've seen our pictures.

-Candace

Client Information:
Candace, Ottawa, Canada, Sep 2010
Tour Code: B0919E
Itinerary: Beijing, Xi'an, Guilin, Yangshuo, Shanghai

Dear May Lin,

We were very happy joining your tourist group in Beijing.
Please deliver our special thanks to our tour leader Mrs. Sui. She did an extraordinary job
for us.

Also we will strongly recommend your company to friends and families.
Thank you again.

Ruth

Client Information:
Ruth, Thousand Oaks, CA, Sep 2010
Tour Code: PBJ0401
Itinerary: Beijing 4 days Private Package

Aloha Alex

Miu,

Hi Tao…
We have just returned from the China Tibet 16 day Mystery Tour.

We were met promplty at every stop, and taken to and promptly picked up at each airport by the tour guides, who all spoke excellent English and were very friendly and knowledgeable. The food on the tour ranged from very good to excellent to outstanding. All the hotels were four or five stars, and the boat ride was a lot of fun. I was surprised about the room on the boat. We Recently took a trip down the Danube sponsored by grand Circle and the beds were rock hard and the whole room was extremely cramped. The rooms in the boat were like a small motel with two comfortable twin sized beds.

Everyone we traveled with gave the whole tour high marks, and all had a wonderful time. Feel free to have anyone call me if they would like my comments about the tour. Thanks

Our chinatour.com guide went above and beyond to make our first visit to China a memorable experience. He catered to all of our special requests and made sure that all of the services were to our full satisfaction. He paid special attention to any special interests and enriched our visit with his personal and local experiences, sharing his knowledge of excellent restaurants, shopping and local life, and he was always cheerful, friendly and polite. We could not have had a better experiences.

 

Hi Sherry,

Just wanted to let you know that we are back from our trip to China. We had a very exciting and wonderful trip.

First, we want to thank you for the work you put into making our trip possible and successful. Everything wentsmoothly.

Secondly, we wanted to let you know that from the moment we arrived in China, everyone we met throughoutour travels,especially the tour guides and drivers were wonderful. However, out of all the guides, for us there was twothat were exceptional. One wasFrank, in Beijing and theother onewas Yale in Xi'an.

Lastly, we would not hesitate to recommend you and chinatour.com to any of our friends that wouldconsider a trip to China.

Again, thank you

Best Regards,

Rocco and CarolViggiano

Clients Information:
Rocco and CarolViggiano,  Mooresville, NC, May 2010

Tour Code:GG16-A0521A

Dear Sir/Madame,

We have just recently returned from China where we spent an exceptional 16 days on your "Magnificent Yangtse" tour. Right from the beginning when your tour guide picked us up at the cruise ship port in Beijing to the final day when we said goodbye in Shanghai, the tour was truly "magnificent".

We were very impressed with our tour guides. They all proved to be extremely knowledgeable, friendly and helpful and we enjoyed our time with each and every one of them. They were especially helpful with our airport transfers. I don't know how we would have gotten along without them.

The tour itinerary was excellent and we enjoyed each and every minute. The meals, for the most part were great and the accommodation was first class. The tour buses were clean and provided ample room even for a guy my size (6'6" with long legs).

China itself is absolutely fantastic and we have no hesitation in recommending your tour company to our friends to show them the true magnificence of the country.

Thank you for providing us with a truly memorable experience.

Bob and Nette Lindsay

 

Hi Shelly,

Just to let you know that we enjoyed our trip to China very much. The first portion of our tour with the group of 24-27 people from Beijing to Shanghai was rather interesting. We are aware that a few people complained but they didn't speak for all of us. We were there to see China and it was shown to us. The hotels were nice and the food was good and plentiful. The cruise ship on the Yantze River might have been less than a 4 stars according to our standard but we were given the chance to upgrade for an extra $40.00 per night. We figured that they knew we would want better accomodation since the rooms we vacated were filled right away by Chinese tourists. Our tour to the Yunnan province was great. We enjoyed the beautiful scenery, the cultural aspect of the different minorities. The food was not as great as the first portion of our trip but I guess that by then we were just tired of chinese food. The hotel in Shangri-la was very cold. With the temperature going down to -6 degres at night and the heat turned on for only 2-3 hours in the evening, it was cold. We were given a room on the top floor and at the end of the building giving us 3 outside walls, it didn't help the situation. But we did have a good sleep. Our tour guides were all very good. Our driver in the Yunnan province was very skilled as a driver, but he couldn't speak one word of English. There wasn't much communication between us. We were a little surprised that my husband and I were alone on that tour. The company of a few more people would have been nice. It had his pros and cons. All in all we enjoyed the China experience and we will have good memories of our trip. For the money we paid we were well served.

Thanks again Shelly for organizing this trip for us.
Ed and Louise Stang

 

Dear Sirs:

we just returned from our tour of the Kunming region and shanghai which we booked thru your company. it was fantastic, very good. All arrangements worked out well. our Kunming guide (Catherine) Chen Qin and the driver Miao Tong Guang were especially helpful and showed great concern for our welfare. They deserve to be complimented.
Thank you very much for a wonderful trip

Sincerely,
Ewa & Robert

 

Hi Michael,

Thank you very much for making our China trip such an enjoyable journey! Mark and I have a wonderful time and have learnt a lot more of China. Especially Mark, this is his first time visiting China after we immigrated 18 years ago.

As our national guide, you have been very resourceful, knowledgeable and professional. Our requests have been accommodated and we are well taken care of.

Hope we didn't cause you too much grief. Still vividly remember that you have to solve Amy's passport problem, Wanda's luggage issue in Xian airport and you and Jane tried to chase down taxi in Xian.

Nina and the rest of the group will be back today and will send you the pictures later.

Mark and I very appreciate everything you have done for us!

Thank you very much!
Julie Feng, Financial Analyst

 

Tour picture album was sent from Vincent and friends:

http://www.kodakgallery.ca/ShareLanding.action?c=1061cs4y.2pqivgty&x=0&y=-yo7lvl&localeid=en_CA&cm_mmc=site_email-_-site_share-_-core-_-view_photos_button

 

Hi Selina,

The tour to China we booked with you was great and Mercedes and I were satisfied with your service. I did a video on the cultural show at Xi'an and I am attaching the part 2 of my video (which I liked most) for you and your officemates to see. If you would like me to send you parts 1, 3 and 4, just let me know through email. To see this video in High Definition, just click on the "HD" button on the lower right hand side of the screen. To see it in full screen, click the button after the "HD" button.

http://www.youtube.com/user/USCBHS59#play/uploads/4/s9e0Yx7Q4xA

If you want to, you can have this part of the video or the other parts (1, 3 and 4) attached to your website for your customers or future customers to see. A friend of mine, Mr. Angelo Caballes will be calling you to book for a tour package as soon as possible. (Will I have a commission?) He decided to tour with his wife to China after watching the video. Please give them a good deal just like you gave to us. Thank you and enjoy the video.

Pete and Mercedes

 

Hello Mui,

Ricky Shepard had a wonderful time in China. He said the tours guides were very nice and informative, the hotels were wonderful and the meals were delicious.

Thank you for helping to plan this wonderful adventure for him.

Very Sincererly,
Ruth Ann

 

To family, friends and travelling partners:

Please go to http://marandway.smugmug.com/ , click on the “China-Tibet-Hong Kong 2009’ gallery and enjoy the pictures from our recent vacation…..you can either start the ‘slideshow’ in the upper right or go through at your own speed clicking the ‘Next’ link in the centre of the screen above the large picture….a brief caption below the large picture gives some description……

Hope you enjoy….we certainly did !!

Mr. and Mrs. Mercer

 

Hello Wonderful Wendy,

It is so good to hear from you! You were sooooo great to work with while planning our China trip and the trip was so much more than we ever dreamed. As you know I took a 13/half year old and a 34 year old (ha!). You paired us up with a man about my age, who took two 14 year olds, a 17 year old, and a 23 and 24 year old. The two groups were an absolute perfect match. All those kids from young to older blended perfectly, like a family. As a matter of fact we are looking to take an annual vacation together each. I don't know how to say this but those kids "rocked" China! We loved everything you had planned and we loved the guides who who young and also became a part of the family. We are trying to match our female guide from Beijing and our male guide from Xian together. We told them if they get married we want them to honeymoon with us in America. We have invited both of them to come to America anyway and stay with us. They were awesome. The guide for the last part of the trip was very nice but was more of her job description...a guide. Please do not let our guides get in trouble for showing us wonderful times after they go off work. We actually kidnapped them. We were not crazy about the Best Western Hotel we stayed in but it was only for one night. I would suggest they change that. We were really upset when we had to change guides after Beijing. We told our guide that! We told him we had a fabulous guide in Beijing and wanted to keep her. He promised to make our time with him equally as good and he did. Everywhere we went was great. We loved the Great Wall. I came down the wrong way and had to get a young policeman who spoke no English to help me find my group. That was quite exciting. Somehow he got me back to them and I was no where close to where I should be. I gave him a Carolina Panthers hat. We enjoyed riding bikes on the wall of Xiam. We loved the Terra Cotta Museum. I bought a life size Emperor...The one that had the soldiers made. He is on a ship somewhere in the middle of the ocean on his way to his new home.right now. We learned so much at all the factories, silk, pearl, tea, etc.. We really helped China's economy because we dropped alot of money and we all gave out of money! The people of China were wonderful, we loved them. The driving in China must be the most insane in all the world! The food was really good. It was really nice when on the last couple of days our places of eating would have a little American food mixed in. Some of the younger kids were super picky and I thought they were going to wasted away from not eating on a couple of days. OMG..I have a huge suggestion. Please do not fly the groups thru New York ever. It is a 100% chance you are going to encounter a flying nightmare going thru New York. Read my blog The Joys Of Flying. It is the same story every time we fly through New York. Newark is not really better. Also our travel mates flew Continental and each seat had a tv and games and they had non stop snack, etc.. China Air had one big screen in the front of each section and showed the same movie going and coming. There was a great difference in the travel of the two airlines.I am recommending you guys to everyone. I want to thank you for being so great to work with and providing an excellent trip at an excellent price. I have started blogging but so far I have only written the funny after hours things and my flying nightmare. The man we were teamed up with...Charles Canady is going to put everyones blogs and pictures together and publish a book. I will keep you posted or better yet stay in touch with me because my brain is always going in a thousand different directions.

My blog at www.blogspot.com ....The Muses Of Mojo. Congrats on a new phone #. I know 7 is relationships...you said 8 is money and I learned in China that 9 is power so it looks like you have a pretty good number kid!!!! You can pass this letter on to your manager. By the way, like I told you earlier....You and our first guide that we loved so much seem to be twins!!!........7778

Marilyn Johnson

 

Hi Wendy,

I am very happy I have booked the China tour for my daughter and my son-in-law from you. They had absolutely wonderful time in China. The tour guides speak perfect English during the whole trip. One of the tour guide also got the honeymoon cake for them. My daughter and son-in-law took a lot of pictures. I am showing them around to my friends and co-workers,at the same time, I am also telling them about your travel agency.

Wendy, I really appreciate your help and your hard work, especially during the very stressful and disturbing time ( swan flu season), you tried hard to provide your service and your emotional support to us in a very calm and professional way. You are a jewel of the company. please forward this e-mail to your boss. Tell your boss I definitly will recommend your agency to my friends. Best wishes,
Have a wonderful summer,
Mae

 

Alex,

I have just returned from a most wonderful trip to China and want to express my appreciation to you and our guide Michael who could not have done more than what he did to make the trip a most memorable experience. The accommodations were great and we saw so many sights but at a pace that was comfortable. I would highly recommend your company to anyone planning a trip to China.

Best regards,
Patricia

 

Hi Alex:

Thank you for your help in upgrading my train trip which was a pleasant ride. We safely arrived Shanghai this afternoon to join our family and friends here. My Huangshan trip was very wonderful. Thanked to Bob Cheng who was our tour guide. He was very patient, very helpful and very professional. He is an excellent tour guide who made us feel very confident and comfortable throughout my whole Huangshan trip. I would recommend your company to my friends for China tours.

With regards,
Maria

 

HI, Tao ,

We just return home last week from china.We can not thank you enough for all of your patient help. Your team in china are excellent. The national guide Tao (Tony) Wang in Beijing, Janet in Xian, Cindy in Guilin, Phil in Chongqing and Alex in Shanghai. They all are very friendly, helpful,knowledgable and enthusiastic,and their english was very good.The drivers were excellent, the hotels selected by chinatour.com were very well located and top of the line, great accommodations and great food.It surpassed all our expectation. The price was definitley worth every thing for the value we received. I would definitely recommend, chinatour.com to my friends.

Sam and Renuka Patel

 

Tao,

Thanks very much for helping out with the trip - everything was great. Tour guides were great, organization was perfect. This was probably one of the best trips we've had.

We can post comments and pictures on your website, if you'd like (when those are ready) - we had a photographer with us - should have some good one of the remote places.

Thanks again
Albert

 

Dear Alex,

Thank you Alex for the wonderful trip to China. We were most pleased with all the arrangements, hotels, guides, tours, food and even the weather! Since retiring we have traveled a great deal but we both feel this was our best trip! We would appreciate information on any other promotions available so that we might consider trips to China. India or Japan. Thank you for making this great trip possible.

Piet and Margaret Devries

 

Dear Amos,

We had a great time on our tour of China! It was a blast! We all had very knowledgeable guides and wonderful drivers that took us around the cities.

We also had a great time trying many new delicious dishes from the various cities we visited yet some of us still were able to visit McDonald's, KFC, and Starbucks which was amazing. It seems that McDonald's and KFC taste better in China than USA. The stores are all much larger then here in the United States.

Thank you for giving us such a memorable trip for our family! I am so glad that Janet had chosen your company to plan our family tour in China. We will definitely be recommending CTS International to others!

I want to say, thank you to all your colleagues like Sunny Lu & Mr. Li (driver) in Beijing for 4 days & 3 nights; A-Mun and Mr. Li (driver) for our tour starting in Nanjing ending in Hangzhou but are from Shanghai; Ken local guide in Nanjing; Yao-Yao, Suzhou local guide; and Ellen "Rainbow" local guide in Hangzhou, truly a very beautiful garden city with Westlake!

See you soon!

Marilyn

 

Hello Tao:

I hope you have had a good time during your recent visit to China.

We, my wife and myself had a wonderful time during the recent tour. It was very impressive everywhere we went. We had the opportunity to know part of the millinery culture of your very big and great country. No question that we would like to comeback someday and see more of China.

All the host guides we met were very nice and polite to us, including the drivers. In Beijing we met Ms. Fiona, in Xian we had Ms. Sherry, in Guilin was Louis, and in Shanghai we had with us Roy. All of these two young ladies and two young men as I said were great hosts to us, they had a positive attitude and a very professional behavior. I think it is my obligation to comment to you about our experience while we were in China and the marvelous treatment we received..

Tao, I would like to make a special mention about Louis. who was also as the others very kind to my wife and myself at every moment. He tried to explain to us as much as he could so we could learn the most of his beloved land. I believe this young gentleman has a great potential in your organization if he had the opportunity for even a higher role in the future..

Before closing, I wish to thank you once again for your prompt and kind attention preparing our tour.

Best regards,
Jose

 

Dear Maggie:

Firstly as I told you my husband had his operation April 1st and we were reluctant to take the trip. Due to tender loving care of Tao and your dear self we were treated with the utmost kindness and consideration .Many of our friends were concerned that we knew nothing of your Travel agency, but I can now assure them that we have never had a vacation as good as this one. I picked your agency because I thought you would know more about the country, and that proved to be correct.

The number of other passengers being 8 plus us total of 10 people was the nicest possible, as we were able to load and unload our buses with speed allowing us to get to our destination quicker. Each of the local guides seem to be more pleasant than the last a real pleasure to be in there company. I could never have imagined being able to see and d so many things in such a short time. It seemed to me it was just one marvelous sight after another.

The cruise portion gave us the opportunity to inter-act with nationals and expected them to be very serious, but they were fun loving and loved the Karaoke. They were so gracious and even applauded when Jim and I tried to dance in our running shoes as these were the only shoes we had with us.

The hotel's were splendid in every way, the meals were exceptional, the shows were marvelous and the scenery glorious .The sightseeing was tremendous I had never thought there would be so much to see and do. Seeing the farming as we toured the river, and the amount of oranges, rice and sugar cane, being cultivate on the mountains.

We had ever m ode of transportation from rick Shaw's, boats, ships, planes, bus, even the small flat boats which we would never have believed we could get in and out – but we did.

The steps of the GREAT WALL proved to be a bit much so with much help and understanding we reach the first flight and took many pictures. The Panda's because of a well planned schedule were just wakening up and ready to have breakfast when we arrived so they put on a grand show for us .Other tour's coming later than ours did not have the same advantage.

Do you get the feeling that I would most definitely Highly recommend your agency to anyone that will listen to me , for that is how I feel .We were blessed by the whole experience and the people we met and enjoyed. The shows we saw were first class and the arrangements made by the local guides were very well organized.

The foot massage at the Medical building after a long day of walking was a pleasure indeed. The tour of the silk factory was also very interesting. we came away knowing a whole lot more about how silk was obtained and very appreciative of all the hard work that goes into it .

I would never have believed that we could get so much for the amount we paid for the trip , we do so appreciate the trip the country and the people we were fortunate to meet .

I wish I could say I would do the trip all over again next year, but since we are both in our 7-'s that is asking a bit much, but believe me we would be only too willing to try.

Thank you so much Maggie for your very important part of making all of this possible. And for the extra trouble that we caused you, thank you for your intervention on our behalf.



Sincerely
Chris &Jim Kennedy

 

Dear Alex and Kerry,

 

We cannot thank you enough for the most wonderful and unforgettable trip to China. I can say without hesitation that everyone in our group of 20 had a great time.

Our tour guide, Sunny,was a delight. We never heard her complain, she was always on her toes, she did all she could to make everyone happy. She played along with us but she was always in control.

She said that we were the happiest tour group she ever had. That's so true!!!! Now, 20 of us are the best of friends who are already looking forward to the next tour.

I think that whenever you can organize an intimate group of 20+, it is easier and more comfortable, no frayed nerves , no over-bearing divas.

Thank you to Kerry and to you.

Also, please extend our thanks to Sunny, Ken, Summer, Ming and to everyone who toured with us from 10/11th to 10/25th/2008. It is hard to remember all their names but it is easy to keep the warm memories and beautiful sights in all our hearts.

Estrella and Fernando Legaspi

 

Dear Kerry,

 

We got back on Saturday, the 25th of October.

The trip was fabulous, and everybody just had fun. It was an unforgettable experience!

We would like to thank you and the staff of chinatour.com, SFO; but most especially, the Lead Tour Director/Guide that you arranged for our group, Sunny; she is a marvelous, special person. She was fun and was always there for us to answer all our questions, arrangements with the hotels and restaurants. She is very, very responsible and very, very accommodating to all of us. The other tour guides were all ok too.


Again Thank You!

Sincerely,
Carl-Cora Pagtakhan, HI

 

Hi Tao,

 

I just wanted to send you a quick e-mail thanking you for arranging our trip to China through chinatour.com. We were on the 15 day Comprehensive Tour plus Hong Kong, leaving Toronto, Ontario on July 6 and returning to Toronto, via Hong Kong on July 21, 2008.

We had an absolutely fantastic trip!!! We saw SO much!! We were kept busy every minuite of our tour- from early morning to the shows later on in the evening. Our tour director , Sammy was great and she kept us informed about all the history and interesting aspects of all the places which we visited. She put in a lot of late hours  and made sure that everyone on our tour was well looked after! Also, all of our Tour Guides were good- helpful, insightful and accomodating. Our hotels were great as well as the meals. Also, we really enjoyed the people on our tour. We are keeping in touch with everyone who was on our original tour, to share pictures and memories.

Alan, Jeremy and I agreed that if we had travelled on our own, we would not have seen half of the things that were included on this tour. Transfers and flights were handled effortlessly by the Tour Director.

It was excellent value for the price of the tour, as we saw and experienced so much!

Thank you for arranging our trip for us! Also thanks for taking the time to explain travel arrangements to me as well as answering any questions that I had about China as a whole.

Sometime in the future, we would like to return to China and see Lijiang and Kunming as well as other places of interest. We will certainly call you and your company to assist us once again in arranging our trip.
Thanks Tao!

Respectfully yours,
Sonia Niester

 

Hi Maggie,

Just came back from our China trip and everything was wonderful! Thanks so much for organizing our trip and making sure everyone was in order.

China is a very beautiful and very interesting place to visit. We saw and experienced many amazing things on our journey.

We never had to wait for our City guides or our driver when they picked us up from the airport or the hotel. Hotels in every city we visited were very nice, clean and comfortable. Although our city guides' English level varied - we were able to understand everyone just fine and learned a lot of interesting details about the cities we visited. We would especially like to praise our guides in Nanjing and Yichang.

The river cruise was wonderful as well, super friendly, English speaking crew and interesting people on the ship, not even mentioning the great view of the three Gorges!

The only suggestion I would provide is for the tourist to have a little more freedom in picking the menu in the restaurants. We never really had any say in what kind of food was ordered for us in the restaurants our guides took us.

Please feel free to use my name as a reference, I would recommend the service of our company to anyone!

Thanks, and let me know if I can help by posting a positive review of our china trip somewhere on the Internet.

Good luck,

Pavel and Elvira

 

Dear Jeffrey,

 

I hope you still remember me. I booked a China 15-day tour for four people through your company at the NY office back in April.

 

Now we have just come back and I can't wait to tell you what a wonderful trip we all had in China. Your company truly provides the highest quality in services. Everyone in your company is highly professional. Julie in the Flushing office, all tour guides, and drivers in China are extremely kind, responsible, patient, knowledgeable,and hardworking. I especially appreciate Mr. Zhang Yingjin( the National guide ) and Mr. Jin Minglong ( the driver in Shanghai ). Both of them did an outstanding job throughout the entire trip.

 

I have told many people about our excellent tour and your outstanding service and flexibility. Many people will be contacting your company next summer. I just want to express my appreciation to you, your staff, and your company. I think your company will grow rapidly and have a very bright future. Thank you again.

 

Tang

Everything was very good.  We cannot have asked for better arrangements.
However, our Tibet guide spoke poor English.  Everywhere
else, guides spoke excellent English and understood what we wanted to
do, very flexible.

Beijing - Anna was an excellent guide.  Hotel was very good.  

River Cruise - Boat was good, but the captain was an idiot.  There was a
river flood and he couldn't dock at chongqing and he wouldn't let
passengers go on shore by ferry boat.  We almost missed our flight to
Xian.  He asked us to be patient and cancel our flight.  But the
passengers said other cruise ship captains are arranging for their
passengers to get off by ferry to the nearest shore, why not you?    And
we asked, the flood is a national disaster, you keep in touch with river
traffic, so why did you bring us to a disaster area so that we can be
kept as your hostage on the ship - we would rather get off when we
could.  In the end, we all lost patience and he called a ferry 4 hours
later - we got on flight to Xian with no time to see Chongqing (we were
supposed to have 4 hours there).

Xian - love the hotel we had and Tang Dynasty show with dumplings.  Our
guide Dana was also excellent in every way.

Tibet - Guide were so so.  But Tibet is interesting!

Chengdu - we only changed planes there and were surprised to find a
guide changing planes for us.  She was very helpful.

Shanghai - excellent hotel - we had a nice view, and our guide was also
excellent.  Wonderful acrobat show.

We will definitely recommend our friends.

Cate will comment on the extension tour.  They enjoyed it, I know.

Yes, we were happy with our trips you arranged for us.  We got to see what I think are the best parts of China. Thanks for your work in setting the tours up. 
We stayed healthy, except for a cold we took from a New York couple.  We enjoyed all of the things we saw and learned a deeper appreciation of your culture.  

We shopped in every city we visited, bringing back a lot of souvieners.  We learned to haggle a little late. 

Thanks, 
Leroy